Customer Service
3 weeks ago
Customer Service Advisor
£22K Basic Salary
Uncapped monthly commissions
Hybrid working (3 days in the office, 2 from home)
8:30am - 5:00pm (1 hour lunch)
If you are a confident, enthusiastic team player with a desire to seize opportunities then this is the role for you.
**The Role**:
- Manage inbound calls in a timely manner
- Managing client accounts accordingly, and seize opportunities to upsell and cross sell additional products
- Contacting existing account and providing excellent customer service by going the extra mile
- Adhere to compliance requirements to help where necessary and further promote the company and the services they offer
- To maintain a high degree of product knowledge
- Customer Service experience within an office environment.
- Communication skills (both written and verbal)
- Excellent relationship management skills
- Ability to work within a fast-paced environment
- Experience of working with a CRM system
- Ability to organise and plan well in advance to deliver successful campaigns
**For further information get in touch with Hannah at Stirling Warrington today
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