Customer Service Advisor

4 weeks ago


Leicester, United Kingdom Barker Ross Group Full time

**Job Title**:

- Customer Service Advisor**Contract Type**:

- Permanent**Location**:

- Leicester - Leicestershire**Industry**:

- Office Support**Contact Name**:

- Russ Malin-
**Contact Phone**:

- 0116 4640456**Date Published**:

- 29-Mar-2023We are working with a leading manufacturer who are currently looking to recruit an experienced Customer Service Representative.

Reporting directly to the Customer Services Manager, your passion, rapport building, and active-listening skills will be critical for this thriving company.

On a day-to-day basis your duties will include:
Making outbound calls to new customers and our existing customers on a regular basis.
Maintaining and developing relationships with new & existing customers.
Meet sales targets / KPIs.
Establish strong working relationship with customers to achieve repeat business.
Receiving calls from our existing accounts and new customers.
Advising and presenting customers with latest product trends.
Processing customer orders.
Develop new opportunities with existing customers.
Responding to customer requests including quotations and delivery requirements.
Resolving customer queries & general customer communication
Providing high levels of customer service.
Work with colleagues to ensure customer satisfaction every time.
Improve customer satisfaction by improving responsiveness and anticipating customer needs.
Supporting the Relationship Manager
Work well within existing team, under pressure and to deadlines.
Maintain records on customer CRM to a high degree of accuracy.

Excellent telephone manner and communication
Good customer service skills
IT literate-Word/Excel - Good working knowledge
Ability to prioritise in a busy office atmosphere.
Be highly organised, efficient and a fast learner.
Excellent organisational skills
Enthusiastic and driven Individual
Goal driven and solutions focused.

The benefits:
£22,000 to £24,000 per annum basic salary
Company bonus scheme
Permanent contract of employment
Excellent career progression and development opportunities
Pension Scheme
Free Parking



  • Leicester, United Kingdom Service Centre ID Full time

    **Customer Service Advisor** **Leicester (Enderby)** **£22,393.80** Are you a strong communicator? Do you have experience working in a customer facing environment? Good attention to detail? We have the perfect role for you at our purpose built, modern site in the Grove Park area of Leicester. Join us as a Customer Service Advisor at the largest...


  • Leicester, United Kingdom Service Centre ID Full time

    **Customer Service Advisor** **Leicester (Enderby)** **£22,393.80 (from April)** Are you a strong communicator? Do you have experience working in a customer facing environment? Good attention to detail? We have the perfect role for you at our purpose built, modern site in the Grove Park area of Leicester. Join us as a Customer Service Advisor at the...


  • Leicester, United Kingdom Service Centre ID Full time

    **Customer Service Advisor** **Leicester (Enderby)** **£20,319.00** Are you a strong communicator? Do you have experience working in a customer facing environment? Good attention to detail? We have the perfect role for you at our purpose built, modern site in the Grove Park area of Leicester. Join us as a Customer Service Advisor at the largest...


  • Leicester, United Kingdom Service Centre ID Full time

    **Customer Service Advisor** **Leicester (Enderby)** **£20,319.00** Are you a strong communicator? Do you have experience working in a customer facing environment? Good attention to detail? We have the perfect role for you at our purpose built, modern site in the Grove Park area of Leicester. Join us as a Customer Service Advisor at the largest...


  • Leicester, United Kingdom Service Centre ID Full time

    **Customer Service Advisor** **Leicester (Enderby)** **£22,393.80 (from April)** Are you a strong communicator? Do you have experience working in a customer facing environment? Good attention to detail? We have the perfect role for you at our purpose built, modern site in the Grove Park area of Leicester. Join us as a Customer Service Advisor at the...


  • Leicester, United Kingdom Regional Recruitment Professional Services Ltd Full time

    Job Title: Customer Service Advisor Location: Leicester **Salary**: £19,000 - £25,000 Type: Permanent Start Date: Immediately We are hiring for a Customer Service Advisor that has experience of resolving customer queries in a prompt and professional manner. Duties of a Customer Service Advisor In this role you will be taking inbound calls to resolve...


  • Leicester, United Kingdom Page Personnel Secretarial & Business Support Full time

    As a Customer Service Advisor you will be the first point of contact. You will be great at connecting with the customer and delivering a smooth and efficient service. **Client Details** My client is a Leicester based retailer specialising in appliances who deliver to over a million satisfied customers. **Description** As a Customer Service Advisor you...


  • Leicester, United Kingdom Pertemps Network Group Full time

    **Job Description**: **The Role**: Customer Service Advisor - Permanent **Working hours**: Monday to Friday : 9am - 6pm **Location**: Leicester **Salary**:£20’800 (Rising to £22'500 in April) Are you an experienced customer service advisor who is looking for a new challenge? What is great about this position that it is Monday to Friday, so your...


  • Leicester, United Kingdom Pertemps Leicester Full time

    **The Role**: Customer Service Advisor - Permanent **Working hours**: Monday to Friday : 9am - 6pm **Location**: Leicester **Salary**:£20’800 (Rising to £22'500 in April) Are you an experienced customer service advisor who is looking for a new challenge? What is great about this position that it is Monday to Friday, so your weekends are your own!!...


  • Leicester, United Kingdom Page Personnel Secretarial & Business Support Full time

    As a Customer Service Advisor you will provide support and assistance to case workers to ensure a high volume of caseload is met. **Client Details** My client is a leading legal and professional services company based in Leicester. Working with various business clients across the UK, they deliver high-quality services and legal...


  • Leicester, United Kingdom Page-Hired Full time

    As a **Customer Service Advisor **you will manage full caseload of remortgage files from start to finish. You will be responsible for looking after your own administration and telephone calls. **The benefits of a Customer Service Advisor include**: - 30 days holiday including bank holidays - Company Pension - Hybrid Working - Annual Parties and Regular...


  • Leicester, United Kingdom Viking Full time

    Looking to work within a vibrant company, combining 25 years of industry expertise with ongoing investment in cutting-edge technology to drive future success? Seeking a role where proactivity is welcomed, with scope to develop and grow? **Viking**have an exciting opportunity for a **Customer Service Advisor **to join our team based in **Leicester.** You...


  • Leicester, United Kingdom FOXES RECRUITMENT LIMITED Full time

    **Job Title**: Customer Service Advisor **Location**: LE2, Aylestone **Hours**: Monday-Friday 8.30am-5.00pm **Salary**: £20,000-£26,000 Foxes Recruitment are recruiting for a Customer Service Advisor to work for our client based in the Aylestone area of Leicester. The company are a established business, a leader in their field, who distribute products...


  • Leicester, United Kingdom SF Group Full time

    Customer Service Advisor Leicester City Centre £21,000 - £22,000 SF Recruitment are working with a brilliant business in Leicester who are looking for an experienced Customer Service Advisor to join their team on a full time & permanent basis. This is an excellent opportunity for an experienced customer service advisor to grow their skills. Our client...


  • Leicester, United Kingdom SF Group Full time

    Customer Service Advisor Leicester City Centre £21,000 - £22,000 SF Recruitment are working with a brilliant business in Leicester who are looking for an experienced Customer Service Advisor to join their team on a full time & permanent basis. This is an excellent opportunity for an experienced customer service advisor to grow their skills. Our client...


  • Leicester, United Kingdom Simplify Group Full time

    Customer Service Advisor Leicester (Enderby) £20,319.00 If you are a Customer Service Advisor who wants to make great money working for the largest conveyancing and property services group in the UK, then keep reading! **THE JOB** **WHAT YOU’LL BE DOING AS A CUSTOMER SERVICE ADVISOR** - _Legal administration_ - _Client ID verification_ - _Scanning...


  • Leicester, Leicester, United Kingdom Fusion Lifestyle Full time

    Customer Service Advisor - LeicesterWe are now hiring Customer Service Advisors Who We Are: Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK. We are a registered charity and we invest back into the communities that we serve. Who You Are: We are looking for local people who share our passion for customer service,...


  • Leicester, United Kingdom Page Personnel - UK Full time

    A new exciting Permanent Customer Service Advisor Position in Leicester! - Reputable organisation **About Our Client**: Our client is a well-established entity in the Professional Services sector, boasting a robust team of over 500 dedicated professionals. They are headquartered in the heart of the city and are known for their commitment to excellence and a...


  • Leicester, United Kingdom FMG Repair Services Full time

    **Salary of up to £28,000pa**, depending on skills and experience, with company benefits and bonus. **We would consider an immediate start for the right person**. This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Leicester. As...


  • Leicester, United Kingdom Pertemps Leicester Full time

    Job Role: Customer Service Advisor Location: Leicester **Salary**: £19,305 Full Time, Perm **The Company** Are you a bubbly, Confident person with the ability to build rapport with anyone you talk to? Well due to Company growth my client is hiring for Customer Service Advisors to join their thriving business on a full-time basis. - Customer service...