Sales & Operations Administrator
1 month ago
**Your Role**
As the Sales & Operations Administrator you'll be instrumental in co-ordinating between the Sales and Ops teams and building great relationships with our customer demand teams. This is a great opportunity for someone with demand planning experience, or transferrable skillsets, looking for an exciting new position.
Using business intelligence and forecast information from our Sales & Marketing and Operations teams and our customers, you'll build, develop and maintain the accurate volume forecast for our production sites.
You will need an open and flexible approach to building great relationships with our customer demand teams, including collaboratively working across sales and operations.
Tasks include:
- Building, developing, and maintaining effective accurate demand forecasts at Customer level
- Managing and building strong supply chain customer relationships, and leading customer supply chain reviews, focusing on forecast accuracy, service, availability and waste reduction
- Representing the business in demand planning & supply reviews with your customers, ensuring great service and collaborative communication of shortages
- Ensuring that all events, launches, delists, range changes, promotional and marketing activities are effectively reflected in the sales forecast
- Utilising forecast accuracy analysis to develop and improve forecast accuracy at customer and product level for ourselves and our customers
- Working collaboratively with internal stakeholders including Account Management, Production Planning, Marketing and Logistics to ensure great service and forecast accuracy
- Closely coordinating and communicating customer action plans, sharing key insights and information with the Production Planning teams
- Management of tray hire and stock management based on the forecasted demand
- Updating of sales pricing in internal systems
- Management of customer order amends (where retailers have an online system for managing this)
- Managing consumables procurement
- Coordinating logistics & dispatch
- liaison between sales, ops and retailers
- daily dispatch duties
- logistics co-ordination
- Managing stock: administration of warehouse and stock management
**What’s in it for you?**
- Be part of a great business - you will be onboard one of the fastest growing and most exciting businesses in the vertical farming industry
- Be part of a great team - you will work with and learn from a friendly, smart, growing, and passionate team who care about each other and the business
- Grow yourself - a chance to develop yourself and make the role your own as the business and team builds, broadening your knowledge and capabilities to push you to the next level
- Share our passion for driving change for good - sustainable production is at the heart of what we do as we are B Corp certified
**Requirements**:
- Previous experience in a retail facing supply planning role and basic knowledge of retailer systems would be advantageous.
- Competent with Excel.
- Exceptional commercial awareness.
- Excellent written and verbal communication skills.
- Planning and organising - ability to work to strict deadlines.
- Excellent team worker, with the ability and self-discipline to work alone effectively.
- Highly driven and self-motivated.
**Benefits**
- Annual bonus based on company, team and individual performance.
- Employee incentivisation scheme.
- 25 days holiday.
- Vitality at Work health scheme.
- Enhanced maternity and paternity leave.
- Pension.
- Employee benefits programme with Bravo Benefits.
- Life Insurance
- Critical Illness Insurance
- Income Protection Insurance
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