Logistics Administrator

2 weeks ago


Northampton, United Kingdom MATCH RECRUITMENT LTD Full time

Logistics Team Administrator

£10.77 per hour/ £21,000 per annum

Monday - Friday, 9am - 5pm. 1 in 4 Saturdays working 9am - 1pm (hours back in lieu on following Friday)

Northampton. Office based.

Match Recruitment are recruiting on behalf of their client based in Northampton. We’re looking for a member of staff to join their small Logistics Administration team of currently 4 people, you will be the 5th person. This role will be part telephone based/part administration.

**Summary of the role**:

- You will be responsible for monitoring deliveries and addressing any challenges, it is important to approach this role with a 'can do attitude’ to engage teams, delivering challenging productivity targets in a busy logistics environment which, requiresa complete appreciation of the importance of the end user.
- The Logistics team manager will set workload focusing on delivery issue resolution and ultimately customer satisfaction.
- You will track all deliveries which have been dispatched from our client and take appropriate action to any challenges faced as directed by the logistics team manager.
- You will work with the wider logistics team which is also responsible for the day-to-day business and control of activities through one of the many logistics and dispatch areas of our client’s operation.

**Responsibilities**:

- Monitor and action delivery reports as directed by the logistics team manager
- Engage with the logistics provider for our client
- Manage with well-defined KPI process, using this system to drive performance improvements.
- Process all delivery queries and manage expectations accordingly.
- Ensure delivery issues are managed effectively and correct action is taken



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