Customer Service Advisor
2 months ago
Deva Recruitment are looking for a Customer Service Advisor to work with their client based in Greenford
The Job
- Monday to Saturday
- 5 days out of 7
- Between the hours of 9am-8pm
- MUST BE ABLE TO PASS AN ENHANCED DBS CHECK
**Role & Responsibilities**:
- To answer and deal professionally with incoming phone calls from occupational therapists and clients.
- To make outgoing phone calls to clients to arrange delivery or collection of equipment and record all information accurately on the booking system.
- To ensure all trained policies and procedures are followed correctly and accurately.
- To process and file all driver paperwork when returned to the depot.
Please note this is not an exhaustive list of duties and responsibilities.
**What we look for in a Customer Service Advisor**:
A positive can-do attitude
- Excellent customer service skills, friendly and approachable as you will be dealing with members of the public, many of whom are elderly or vulnerable.
- Good communication skill, resilience, flexibility, and an empathetic nature
The pay - £13.16ph inclusive of holiday pay
**Salary**: £13.16 per hour
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Greenford: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
Reference ID: customerservice/greenford
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