Senior Internal Communications Lead

6 months ago

Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

**Details**:
**Reference number**:

- 339197**Salary**:

- £40,808**Job grade**:

- Senior Executive Officer**Contract type**:

- Permanent**Business area**:

- Strategy, Policy and Communications Directorate**Type of role**:

- Communications / Marketing**Working pattern**:

- Flexible working, Full-time, Job share**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- SwanseaAbout the job

**Job summary**:
Are you passionate about delivering communications to a high standard?

Do you have a natural ability to build professional relationships?

Will you thrive in a leadership role?

Then we would love to hear from you

**Job description**:
This is a pivotal role that sits at the centre of the wider DVLA Communications Team and works closely with internal stakeholders from across the agency. We are looking for someone to lead a team who is responsible for developing and delivering internal communications that will drive employee engagement and ensure colleagues understand the Agency’s business, brand and values.

Internal communications play a crucial part in enabling people to see where their roles fit and how they contribute to the wider organisation.

This is an interesting, challenging and varied role which will give you the opportunity to work across multiple programmes of work in collaboration with stakeholders across the Agency. You will work with a range of people at all levels and gain valuable insight into the Agency’s goals and achievements on a variety of topics.

This role includes line management responsibilities and we will support you in developing these skills. We offer a training catalogue and encourage you to make the most of learning opportunities.

Responsibilities include but will not be limited to:

- Leading and managing a team responsible for designing and delivering internal communications strategies, plans and products to promote agency strategy.
- Developing trusted relationships with colleagues of all grades across the agency, providing communications expertise, support and advice.
- Promoting organisational and cultural change strategies that aim to modernise the environment in which we work, being innovative about the way that we do things and helping make DVLA a great place to work.
- Ensure internal communications channels are optimised and develop new channels to drive engagement.

For further information about the role, please refer to the attached role profile.

**Additional Information**

Therefore, the expectation is that you will spend a minimum of 60% of your working time based at your principal workplace (DVLA). We would encourage you to discuss the working arrangements for this role with us during the recruitment process.

**Person specification**:
You will have a proven track record in delivering effective communications. You are a natural relationship builder and someone who thrives on the focus of leading a team.

You'll inspire your team and be confident interacting and building relationships with people at all levels. Excellent organisational skills are vital. You will have the ability to operate dynamically in a busy environment and prioritise tasks across multiple programmes of work.

As part of the Communications team, you will be ambitious about what communications can achieve. You'll believe in its power to challenge perceptions and change behaviour.

You will be resilient and confident when dealing with people at all levels. Flexibility and ability to adapt to the changing environment is essential.

**_ We strive to ensure that DVLA is a great place to work where everybody can be their true self, be treated with dignity and respect, and according to their individual needs. We have a number of staff network groups run by staff to support their colleagues._**

Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12 months.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Delivering at Pace
- Working Together

**Technical skills**:
We'll assess you against these technical skills during the selection process:

- Government Communications Service Framework - Ideas.
- Government Communications Service Framework - Implementation.

**Benefits**:
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits.
- Best in class learning and development tailored to your role.
- An environment with flexible working options where we encourage a great work-life balance.
- Generous average employer contribution of 27%, depending on rate of salary and chosen pension scheme.
- 25 days holiday, increasing by one day each year up to 30 days pro rata.
- Access to the staff discount portal.
- 24-hour Employee Assistance Programme providing free confidential help and advice for

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