Internal Communications Support

7 months ago


Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

**Details**:
**Reference number**:

- 347781**Salary**:

- £23,847**Job grade**:

- Administrative Officer**Contract type**:

- Permanent**Business area**:

- DVLA - Strategy, Policy and Communications Directorate**Type of role**:

- Communications / Marketing**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- SwanseaAbout the job

**Job summary**:
Do you have a passion for communications?

Are you a team player?

Can you remain organised in a busy environment?

**If so, we would love to hear from you**

**Job description**:
The Internal Communications team sit at the heart of DVLA and are responsible for the delivery of all corporate internal communications to over 6,000 staff across multiple sites in Swansea and Birmingham. The team develop, deliver, and evaluate evidence-based internal campaigns which are aligned to the agency’s strategic priorities.

Reporting to the Internal Communications Manager, this varied and fast-paced role will provide administrative and communication support to the internal communications team to support the delivery of a professional and effective internal communications service which meets the strategic needs of the agency.

**Responsibilities**
- Your responsibilities will include but will not be limited to:_
- Supporting the administration, and usage, of the corporate communications channels, including the intranet and digital screens.
- Conducting generic housekeeping duties including maintaining the Internal Communications inbox, storage drives and files, and content planner.
- Ensuring drafted communications meet corporate standards and the needs of the stakeholder, customer, and audience.
- Providing support to the wider Internal Communications team as necessary, for example in planning and delivering corporate events, developing and optimising internal channels, and reviewing and updating content on the intranet platform.

For further information about the role please see the attached role profile.

**Additional Information**

Therefore, the expectation is that you will spend a minimum of 60% of your working time based at your principal workplace (DVLA). We would encourage you to discuss the working arrangements for this role with us during the recruitment process.

**Person specification**:
We are looking for a team player, who has strong organisational skills and a keen eye for detail. The ability to prioritise and manage your time effectively is essential, as you will keep track of multiple streams of work sometimes with competing deadlines.

To be successful in this role, you will have great verbal and written communication skills with a passion for all things communications. You will also have good stakeholder management skills, with the ability to share your ideas confidently and make effective decisions.

**_ We strive to ensure that DVLA is a great place to work where everybody can be their true self, be treated with dignity and respect, and according to their individual needs. We have a number of staff network groups run by staff to support their colleagues._**

Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12 months.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Changing and Improving
- Working Together
- Delivering at Pace

**Technical skills**:
We'll assess you against these technical skills during the selection process:

- GCS Competency Framework - Technical Specifications - Competency 3 - Implementation - AIO
- GCS Competency Framework - Technical Specifications - Competency 4 - Impact - AIO

**Benefits**:
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits.
- Best in class learning and development tailored to your role
- An environment with flexible working options where we encourage a great work-life balance
- Generous average employer contribution of 27%, depending on rate of salary and chosen pension scheme
- 25 days holiday, increasing by one day each year up to 30 days pro rata
- Access to the staff discount portal
- 24-hour Employee Assistance Programme providing free confidential help and advice for staff

There are many more opportunities and great benefits of working at DVLA, visit our Careers website for further information.

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.**How to Apply**

For this role you will need to submit a CV and personal statement of up to 1000 words.

For your CV and personal statement, please provide detailed evidence of your experience of the following essential criteria:



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