Customer Service Administrator
2 weeks ago
*Royal Staffing Group is hiring for this position on behalf of **Towergate**
Our Client Services Specialists are a key part of our business, you will provide support to our Employee Benefits Consultants ensuring we understand their needs and provide a service that exceeds their expectations and retains their loyalty.
The role of our Client Services Specialists is interesting and varied, requiring confident people who, as first point of contact, use their initiative to provide support to both our clients and providers to keep them updated and provide a market leading customer experience.
Client Services Specialists are engaging, positive, they listen, they are receptive to what our customers and stakeholders want, they are adaptive, hardworking team-players, and they build trusted relationships with colleagues, customers, and insurer partners. You will be joining an established, friendly and experienced team who will be able to provide support in order for you to succeed within your role.
Preferred Qualifications:
- Excellent written and verbal communication skills
- Strong organisational and time management skills
- Strong Microsoft package skills
- Administration experience in a client facing role
Pay: From £23,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
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