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Senior Housing Officer

6 months ago

Warwickshire, United Kingdom Eden Brown Full time

Local Authority in the search for a** Senior Housing Officer. **This is a **Contract** role based in **Warwick, **initially for a period of 2 months.

Here are the details of the position:
***

**Job title**:Senior Housing Officer

**Location**:Warwick

**Type**: Contract

***
- Start Date**: ASAP**:

- Working Hours**:37 hours per week**:

- Work Arrangement**: Flexible (Remote/** **Office-based)**:

- Contract Duration**:2 Months**

**Key Skills**:

- 3-5 years of housing management, staff management, customer service focused experience.
- Educated to Degree level / NVQ Level 5 or equivalent.
- Knowledge of housing and income management, and broad Housing Agenda.
- Knowledge of Housing Law, and legislation relating to anti-social behaviour, benefits and welfare reform.

***

**Duties**:

- To provide day to day leadership of excellent, customer focussed landlord services to customers, including sustaining communities, managing income, and managing estates in a geographical area.
- Responsible for the line management of a team of customer facing staff.
- To lead, manage and support a team, of officers that provide the landlord function for customers in a geographical area.
- Monitor operational performance to ensure all aspects of tenancy case work are working effectively.
- Carry out quality assurance checks and provide regular performance information to the Landlord Operations Manager and Landlord Services Manager
- Train staff on new or revised operating procedures or Council policies as required.
- Develop and maintain effective relationships with other Council officers and teams.
- To assess the suitability of cases for legal action and make recommendations to the Landlord Operations Manager.
- Authorise requests for rental possession, other court hearings and evictions in accordance with policy and procedure. Attend Court hearings and Council committees as necessary.
- To oversee expenditure and manage budgets in consultation with the team.

If this opportunity aligns with your skills and interests, I would love to hear your thoughts.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.