Housing Options Officer

2 months ago

Warwickshire, United Kingdom GCS Recruitment Specialists Ltd Full time

Local Authority in the search for an Housing Options Officer (Housing). This is a Contract role based in Warwick, initially for a period of 4 months.

Here are the details of the position:
Job title: Housing Options Officer (Housing)

Location: Warwick

Type: Contract
- Start Date: ASAP
- Working Hours: 37 hours per week
- Work Arrangement: Hybrid (Remote/ Office-based)
- Contract Duration: 4 Months

**Duties**:

- To provide an excellent, customer focussed housing advice and assistance service. To discharge the Council's legal obligations to people threatened with or experiencing homelessness and those in housing need.
- Liaison with private sector landlords
- Liaison and mediation with householders excluding family members and others
- Undertake relevant home visits, including working with some of the most difficult and challenging customers during times of anxiety and stress.
- Provision of emergency advice in relation to landlord and tenant law, family law, tenants' rights, and unlawful eviction
- Access to accommodation options
- Referrals to tenancy deposit scheme, support providers including the Direct Access Hostel and women's aid refuges in order to prevent or relieve homelessness.
- To prepare and review Personal Housing Plans and Housing Needs Assessments.
- To mentor, train and guide the Housing Options and/or Allocations Assistants in carrying out support tasks connected with preventing homelessness as required.
- To provide housing advice and housing options in order to maximise the customers housing opportunities. To attend multi-agency meetings and external agency drop in sessions when required.
- To Develop and maintain effective relationships with other Council officers and teams, Registered Providers and partner agencies. Ensure a seamless service is provided to customers through the provision of housing advice and options, allocation, letting and vacation of Council properties.
- To assist in the operation of the council's allocation system. To manage and update the housing register and maintain up to date casework records.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

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