Housing Officer

5 days ago


Warwickshire, United Kingdom Venn Group Full time

**
Housing Officer Immediately Required
Duration:

- To Start ASAP - 2 Months Minimum

**Location**:

- Working From Home - Covering Warwickshire Patch

Hours:

- Monday - Friday 08:45am-17:15, 16:45 Friday Finish

Rate:

- £250 Via Umbrella Per Day

An opening has arisen for immediately available Housing Officer for a Local Authority in Warwickshire. This position will be require delivering excellent, customer focused landlord services to customers and sustaining communities. Dealing with antisocialbehaviour and supporting tenants to sustain their tenancies.
- Undertaking regular estate inspections and take ownership of proactively reporting issues identified on estates and ensure follow up action is taken
- Working closely with income management officers to provide a seamless service, enabling customers to sustain their tenancy, making appropriate referrals as necessary
- Having a good knowledge of housing management and best practice
- Good working knowledge of legislation relating to tenancy management, anti-social behaviour and welfare reform
- Able to deal with enquiries from customers about sensitive matters in a respectful, fair and consistent way
- Developing and maintaining effective relationships with colleagues, outside agencies, contractors and customers in order to provide a quality tenancy management service
- Carry out investigations, and enforce tenancy conditions
- Taking ownership of and manage cases by preparing notices witness statements and attending court as required
- Have previous experience within a Housing Officer Post



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