Arc Administrative Apprentice

4 weeks ago

Durham, United Kingdom Durham University Full time

**ARC Administrative Apprentice**
**(**
**Job Number**:
**23000424**
**)**

Advanced Research Computing

Grade 1: - £20,578 - £20,863 per annum

Fixed Term - Full Time

**Contract Duration***: 2 year apprentice working towards substantive grade 4

**Contracted Hours per Week***: 35

**Closing Date***: 30-Apr-2023, 5:59:00 PM

**Disclosure and Barring Service Requirement***: Not Applicable.

**The Department and role purpose**

The Directorate of Advanced Research Computing (ARC) provides a focal point for a broad computational capability that underpins and helps define the nature of research and innovation that can be undertaken with the institution.

ARC’s mission is to deliver a coherent strategy for the computational support of for research: enabling research and innovation to be at the forefront of computational practice; enabling academic leadership through the adoption and evolution of leading technology; fostering associated expertise; and enhancing interdisciplinary collaborations. Leading-edge platforms including High Performance Computing, computational and cutting-edge data analytics methods, and growth and retention of vital capacity in research software engineering and technical R&D are at the core of this endeavour.

The post holder will assist the Senior Administrator of the department and will provide professional, enthusiastic support to the operational running of the department, as well as the Research Software Engineering team and the Research Computing Platforms team where possible. Whilst working towards the Advanced Apprenticeship in Business Administration at Level 3, the post holder will also develop skills in collaboration, effective communication & time management and build on existing potential. They will also develop an understanding of the University systems as they become familiar with processes surrounding Finance, Procurement & Research Innovations Services, whilst fostering relationships across different levels. There will also be opportunities to assist other University Research Institutes in the future.

As this is a learning and development role, the post holder is expected to be willing and passionate about growing their knowledge within the sector, whilst striving towards their qualification. **The expectation is that, once the apprenticeship is complete, the post holder will advance to a substantive Grade 4 role within the department and continue to support the administrative team.**

**Core responsibilities**

Complete a defined set of tasks or procedures within a team to deliver a responsive service to stakeholders:

- Ordering stationery and assisting the Senior Administrator in ordering equipment for the team
- May be indirect and/or a direct stakeholder-facing service.
- Follow instructions from line manager to identify what and how to deliver a limited set of tasks or processes.
- As and when directed assist colleagues in the Research Software Engineering & Research Computing Platforms team by stepping-in to provide support.
- Supporting the Institute for Data Science with administrative duties where possible
- Learn the correct methods and tasks on the job.
- Assisting with events and tasks such as: printing marketing materials, agendas and being on hand to help on the day.
- Updating the website and ARC social media accounts
- Maintaining the ARC handbook
- Support the Senior Administrator with travel and accommodation arrangements for team conferences in the U.K and internationally.
- Run weekly time reports on Clockify and update the Research Software Engineering spreadsheet and timesheets accordingly.
- Creating request for payments.
- Learn and adhere to general health, safety and security procedures within the service area covered by H&SAW guidelines, on the job.
- Assist team members to deliver a frontline student, staff or visitor service.
- Any other reasonable duties

**Role responsibilities**
- Record and store straightforward information in a prescribed order.
- Follow guidelines and protocols to respond to straightforward queries and requests for information relating to organisation development and training and development and training and development and determine what to pass on and to whom where necessary escalate more specialist and complex queries or requests to more experienced team members
- Familiarise and adhere to university policies and procedures
- Carry out training on systems such as Acquire, Worktribe & Barclaycard Spend Management to complete expected tasks.
- Under the guidance of the Senior Administrator, liaise with staff in other areas of the organisation such as University Research Institutes, Research Innovation Services (RIS) and other Professional Support Services to ensure a seamless, smooth and efficient service.
- Under the guidance of the Senior Administrator, provide web-based or hard-copy promotional and marketing material and promote events to appropriate audiences
- Any other reasonable duties.

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