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Customs Coordinator

4 months ago

Trowbridge, United Kingdom Danone Full time

About the job
At Danone we operate Smart Working, this means that our Danoners are entrusted to balance the needs of their role, business, and stakeholder needs with their own personal choices on where and how they best do their work. We value output and personal contribution, enabling ‘Danoners’ to be their most energised, healthy, and productive selves.

When team connection and collaboration is required, our hubs are located in Chiswick, Trowbridge and Dublin.

**Role Purpose**
- Managing & coordinate the customs formalities in the context of the UK leaving the EU. Ensuring all the required documentation & systems entry is completed within the necessary timeframe. Working in close collaboration with the Danone factories in Europe, this role will ensure physical flows are not negatively impacted as a result of the new import requirements.

**Role Focus**
- Track and monitor all shipments from the EU and create supplementary shipments for the factories
- Create customs documents for shipments from UK to Ireland
- Work with factories and customs brokers to ensure all relevant paperwork is sent correct and on time
- Work with the warehouse team to ensure all paperwork (including health certificates) is sent over correct and on time
- Manage the relationship with Irish revenue and Department of Agriculture, Food and the Marine, with the goal of ensuring Danone orders clear Dublin Port in a timely manor
- Ensure adherence to relevant DANGO controls, and participate in annual audit, owning any necessary corrective actions
- This role will require shift work and working bank holidays on a rotational basis in line with the rest of the customs team

About you

As a successful Customer Coordinator we would love to see you demonstrate:

- Systems orientated, with experience of SAP preferential
- Skilled with Microsoft excel
- Conscientious, strong attention to detail and confident to point out and correct errors
- Plans in a systemic, logical way and highly organized with ability to multitask
- Initiative to improve processes and find efficiencies
- Ability to collaborate cross-functionally but equally able to work individually.
- Results driven and able to work under pressure
- Takes responsibility and can display resilience when confronted with issues and failures
- Proactive and willing to learn

About us

Danone are a world leader across 3 categories: Essential Dairy & Plant Based, Natural Sourced Waters and Specialised Nutrition, many of our consumer brands are household names, ranging from heritage brands like Cow & Gate and Harrogate Waters to international favourites like Actimel, Alpro and evian. In the UK & Ireland and in every market in which we operate, we are committed to delivering health through food and drink to as many people as possible.

We operate at 5 production sites as well as our 3 HUBS in Chiswick, Trowbridge and Dublin - led by our people who power everything we do and are key to our success. We are a team of 2000+ Danoners, part of a 100,000 strong global family.

‘A force for good’, we are the first top 10 branded food and healthcare manufacturer in the UK & Ireland to certify as a B Corp. We are part of a growing global community set up to balance purpose and profit, helping to create a better world while thriving as businesses.

Our mission and values guide how we behave, our flexible ways of working, how we connect with our communities and how we grow & develop our people. We offer a competitive package including a double matched pension, annual bonus, private healthcare, life assurance, flexible benefits and product vouchers.