Customer Service Administrator

7 months ago


Dungannon, United Kingdom McElroy Resourcing Full time

**Customer Service Administrator**

**Duties**:

- Provide a professional level of customer service, telephone support for customer enquiries while always maintaining an efficient and pleasant manor.
- Look after and maintain your own specific contract effectively, meet deadlines, ensure tenants, management and contractors are kept up to date.
- Scheduling appointments, meetings, ensuring diaries are kept up to date.
- Maintaining accurate records.
- Provide support to the wider response maintenance team.
- Deal with customer account queries and resolve these effectively
- Check details on orders & reports to ensure accuracy and timely processing

**Experience and Skills required**:

- Previous administrative experience desirable, (not essential as full training will be given).
- Be able to demonstrate reliability, flexibility, and adaptability.
- Ability to work on own initiative, work accurately under pressure,
- Excellent computer knowledge including MS Office
- Strong planning & communication skills.
- The ability to work on your own and as part of a team.
- Career progression
- Competitive Salary
- Other employee benefits

**What you need to do**:
If you are interested in this position, click on the **apply** link below or call **07591120837** for more information

INDADM

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£24,000.00 per year

**Benefits**:

- Company pension
- On-site parking

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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