Travel Consultant

4 days ago


Kettering, United Kingdom Tenerity Full time

**Here are a few reasons why our Travel Consultants enjoy working for us**

**FULL TIME OPPORTUNITIES**
- **Competitive salary of circa £19,350 per annum**:

- Full training and support throughout your career at Tenerity
- Subsidised Gym Membership
- 25 days holiday PLUS Bank Holidays
- Educational trips - the best way to talk to our customers about a destination is to experience it yourself
- Free hot & cold drinks during your shift (when office based)
- Close to public transport links and local amenities
- Up to 10% Company pension scheme
- Discounts & offers for Tenerity employees
- Regular Health & Wellbeing initiatives and wellbeing services
- Free onsite parking
- Reward and recognition scheme
- A great working environment and supportive Team Leaders who promote exceptional team morale within our Contact Centre

We are currently recruiting Travel Consultants to join our team in Kettering based in our Kettering office.

Tenerity in Kettering are accredited with the Investors in People Gold Standard and for the past two years we have won numerous awards in the Travel Industry for Call Centre Agency of the Year and Best Call Centre of the Year. These awards are the pinnacleof excellence for the UK travel trade and honour the best agents and agencies in the country as voted by suppliers.

As well as delivering extensive training for you to excel in your role, we believe in continuous development to help you achieve your career goals, including the opportunity to gain professional qualifications.

We are committed to employee wellbeing and our employee benefits programme is designed to positively support all aspects of life.

**Full-time hours** are 37.25 hours per week between 0800 - 2030, Monday - Friday and 0800 - 1800, Saturday and Sunday (alternate weekends).

**Applications for part-time hours will also be considered in-line with business opening hours and required flexibility**

**If you have the following skills or experience, this Travel Consultant role could be ideal for you**
- Excellent verbal and written communication skills
- Experience in a customer focussed role ideally within a call centre environment
- Experience in a target driven environment, upselling suitable products and managing customer expectations
- A great team player with strong PC skills

**As a Travel Consultant, you will be responsible for**:

- Handling enquiries over the telephone
- Supporting members and clients with all aspects of their travel requirements including, booking flights, hotels, car hire and activities
- Ensuring that you have a good understanding of our company's products and services

**Our Business**

At Tenerity, we provide our clients with compelling technology and services that earn their customers' loyalty every day. Our employees re-define loyalty with transparency and trust so that our clients can more deeply engage their customers, creating valuefrom those connections.
We are a growing company at the top of our industry with values and character that allows us to stand apart from the competition. We promote inclusion and diversity within our organization to garner perspective and engender trust. We are looking for peoplewho will embrace our culture of radical transparency, who will create attunement with our customers, and embrace the pragmaticism that comes from knowing that as life and people change, companies must adapt and change.
We have a bias on promoting from within, provide top notch compensation, and have a total rewards strategy that sets us above others in the field. Do you want an impactful role in a growing company that is creating new solutions that lead the field in theirinnovation and effectiveness? Then consider joining us

**Please click APPLY now to register your interest in the role of Travel Consultant.


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