Travel Consultant

4 days ago


Kettering, United Kingdom More Recruitment Solutions Full time

We are recruiting Travel Consultants on behalf of our award winning customer who are based in Kettering. You will be working as part of a team servicing large businesses like NatWest Group by helping to book holidays and other travel related products.

**As a Travel Consultant your responsibilities will include;**
- Providing customer support within all aspects of their travel requirements
- Making bookings including; booking packaged holidays, cruises, flights, hotels
- Assisting with all other travel related products
- Using your good understanding of the company’s products and services to provide excellent customer service
- Experience in a customer focussed role ideally within a call centre
- Experience in a target driven environment, upselling suitable products and managing customer expectations
- Experience of working within the Travel industry is desirable but not essential
- A strong team player with excellent PC skills
- Excellent verbal and written communication skills

**The Employment package on offer;**
- Competitive starting salary of £22,500 per annum
- £500 training bonus paid on completion of training (approx. 3 months)
- Average working week of 37.25 hours across a 2 week rota inclusive of weekends
- Office working hours are Monday to Friday 0800 - 2030 and Weekends 0800 - 1800
- Hybrid working following completion of training. (2 days working from home per week)
- 25 days holiday + 8 Bank Holidays
- Educational trips - the best way to talk to the customers about a destination is to experience it yourself
- Continuous training and development
- Subsidised Gym Membership
- Up to 10% Company pension scheme
- Discounts and offers for employees
- Reward and recognition scheme
- Regular Health and Wellbeing initiatives and wellbeing services
- Free hot and cold drinks during your shift
- Close to public transport links and local amenities
- Free onsite parking
- A great working environment and supportive Team Leaders who promote exceptional team morale within the Award-winning Contact Centre

**Job Types**: Full-time, Permanent

**Salary**: From £22,500.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- Gym membership
- On-site parking
- Wellness programme
- Work from home

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: Travel


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