Systems Support Executive

3 weeks ago

Heathrow, United Kingdom British Airways Full time

The British Airways brand is recognised around the globe. We serve millions of customers every month, connecting Britain with the world and the world with Britain. To enable our business to make strategic business decisions, we need to ensure that we efficiently collect, manage and account for all revenue streams.

If you are looking for a career in the aviation sector which offers challenges and exciting opportunities to work with a best-in-class revenue accounting system and you like investigating and solving problems, then British Airways is the place for you.

In this exciting and challenging role, you’ll gather information to analyse business problems and identify solutions and opportunities for change and improvement. You will specify system changes and carry out user acceptance testing on the passenger revenue accounting system.

We’re looking for multi-tasking, flexible and agile self-starters with an eagerness to learn, to support the Finance Services team.

What you’ll be doing:

- Design system changes
- Develop system test plans and carry them out.
- Analyse input and output files using SQL and file editing.
- Assess industry and commercial changes impacting the passenger revenue accounting system and propose the changes necessary.
- Identify ticket sales reporting anomalies and structural errors and propose solutions.
- Proactively and constructively challenge the way things are done.
- Communicate with stakeholders at all levels, both internally and externally.

Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.

Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.

Not only will you have the chance to further your career development within BA, you’ll have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing. You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us
- We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position._

N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities

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