Reservations Agent

6 months ago


London, United Kingdom Motel One Full time

**Company Description** Our heart beats turquoise.**

Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees.

We create a home away from home for our guests with our shared passion for modern design and high-quality service. Our more than 90 hotels in 13 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price.

As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond. Become part of our team and develop Motel One with us.
- Reviewing and processing bookings, overbookings and options
- Maintaining Sihot, as well as our electronic bookings systems
- Generating and verifying invoices (debtors and creditors) in line with our pricing policy
- Handling deposits and monitoring timely incoming payments
- Assisting both the Sales and Front Office team at peak times
- Part-time employment (16h/week)
- Maternity cover role for 12 months

**Qualifications**
Whether you are a hotel professional or changing careers - you will fit in here Because personality and hosting skills are our priority. You will also:

- Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering/customer call centre industry or be looking for a change of career
- Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
- Be open and communicative and have excellent manners, as well as a solid command of (written and spoken) English
- Be a team player and willing to provide assistance across departments - we achieve our results together


  • Reservation Agent

    7 months ago


    London, United Kingdom Reservations Full time

    **#Join Our Happiness** Are you the type of person who gets out of bed on the right side daily? If so, we’d like you to come and join our happiness as a **Reservations Agent.** Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the...

  • Reservations Agent

    6 months ago


    London, United Kingdom Reservations Full time

    **#Join Our Happiness** Are you the type of person who gets out of bed on the right side daily? If so, we’d like you to come and join our happiness as a **Reservations Agent.** Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the...

  • Reservations Agent

    6 months ago


    London, United Kingdom Knightsbridge Hotel - Reservations Full time

    We have an exciting opportunity for a Reservations Agent to join our highly successful team here at our Knightsbridge Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent...

  • Reservations Agent

    6 months ago


    London, United Kingdom Haymarket Hotel - Reservations Full time

    We have an exciting opportunity for a Reservations Agent to join our highly successful team here at our Haymarket Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent...

  • Reservations Agent

    6 months ago


    London, United Kingdom Number Sixteen - Reservations Full time

    We have an exciting opportunity for a part time Reservations Agent (16 h to 24 h per week ) to join our highly successful team here at our Number Sixteen Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will...

  • Reservation Agent

    8 months ago


    London, United Kingdom Support Office Reservations Full time

    As **Reservation Agent**, you will be responsible for handling phone calls and delivering on excellent customer service in line with our brand standards. You will be responsible for booking, converting and dealing with day to day guest queries via the telephone. This role is located in London’s Fitzrovia, our central hub, sees a collection of diverse...


  • London, United Kingdom Reservations Full time

    **_Join the UK’s most dynamic collection of hotels and restaurants_** - At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...

  • Reservations Agent

    6 months ago


    London, United Kingdom Ham Yard Hotel - Reservations Full time

    We have an exciting opportunity for a Reservations Agent to join our highly successful team here at our Ham Yard Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent...

  • Reservations Agent

    6 months ago


    London, United Kingdom Covent Garden Hotel - Reservations Full time

    We have an exciting opportunity for a Reservations Agent to join our highly successful team here at our Covent Garden Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent...

  • Reservations Agent

    7 months ago


    London, United Kingdom The Soho Hotel - Reservations Full time

    We have an exciting opportunity for a Reservations Agent to join our highly successful team here at The Soho Hotel.To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent attention...

  • Reservation Agent

    6 months ago


    London, United Kingdom Support Office Reservations Full time

    As **Reservation Agent**, you will be responsible for handling phone calls and delivering on excellent customer service in line with our brand standards. You will be responsible for booking, converting and dealing with day to day guest queries via the telephone. This role is located in London’s Fitzrovia, our central hub, sees a collection of diverse...

  • Reservation Agent

    6 months ago


    London, United Kingdom Support Office Reservations Full time

    As **Reservation Agent**, you will be responsible for handling phone calls and delivering on excellent customer service in line with our brand standards. You will be responsible for booking, converting and dealing with day to day guest queries via the telephone. This role is located in London’s Fitzrovia, our central hub, sees a collection of diverse...

  • Reservations Agent

    8 months ago


    London, United Kingdom Bulgari Hotel London - Revenue and Reservations Full time

    Reporting to the Reservations Manager, you will be responsible for the accurate, courteous and efficient execution of hotel guests booking, providing the highest level of personal service. You will process all payments according to the established hotel requirements, and keep the department regularly updated with specific guest needs or enquiries. The...

  • Reservations Agent

    6 months ago


    London, United Kingdom Ham Yard Hotel - Reservations Full time

    FIRMDALE HOTELS HAVE AN EXCITING OPPORTUNITY TO JOIN HAM YARD HOTEL AS RESERVATIONS AGENT - YOU WILL JOIN A HIGHLY ENGAGED AND HIGH PERFORMING TEAM. Your main responsibility will be to manage all room reservations enquiries, including billing instructions and special requests. **What we Offer**: - Perkbox - A team member platform offering a huge variety of...

  • Reservations Agent

    6 months ago


    London, United Kingdom D&D London Reservations Full time

    **The Role**:Reservations Agent **The Restaurant**:This is a Head Office role **The Location**:Farringdon **The Salary**:Competitive, discussed at Interview **Why work for us**: - Top rate industry leading pay - Discount in all of our restaurants - 40% off all day, every day - Exclusive discounts and cashback options at a range of retailers and cinema...


  • London, United Kingdom Reservations Full time

    **_Join the UK’s most dynamic collection of hotels and restaurants_** - At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...

  • Reservation Agent

    8 months ago


    London, United Kingdom Support Office Reservations Full time

    As **Reservation Agent**, you will be responsible for handling phone calls and delivering on excellent customer service in line with our brand standards. You will be responsible for booking, converting and dealing with day to day guest queries via the telephone. This role is located in London’s Fitzrovia, our central hub, sees a collection of diverse...

  • Reservation Agent

    6 months ago


    London, United Kingdom Support Office Reservations Full time

    **Maternity Cover Position Available** As **Reservation Agent**, you will be responsible for handling phone calls and delivering on excellent customer service in line with our brand standards. You will be responsible for booking, converting and dealing with day to day guest queries via the telephone. This role is located in London’s Fitzrovia, our...

  • Reservations Agent

    1 week ago


    London, United Kingdom Hilton Hotels Full time

    Reservations AgentA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent...

  • Reservations Agent

    6 days ago


    London, United Kingdom Maldron Hotel Finsbury Park Full time

    Reservations Agent – Maldron Hotel Finsbury ParkWe have a fantastic new vacancy for Reservations Agent in the excellent Maldron Hotel Finsbury Park.Objective of the RoleReporting to the Front Office Manager, the Reservations Agent will be the first point of contact for our guests. It is of utmost importance that the reservations department present a...