Project Assistant
3 weeks ago
**Project Assistant**
**Edinburgh (Hybrid 1-2 days in office)**
**6 months with scope to extend**
**PAY RATE: Circa £32,000 - £35,000 per annum**
Our client has a mission to build the bank of the future, and they need your help to do it
You will have a chance work within the Commercial Delivery Rectification & Remediation Team, you will be part of a team of Project Assistants in a dedicated Remediation Support Team (RST) to deliver a key remediation project related to Card Service productsfor the Business and Commercial Banking (BCB) division.
**About the role**:
**Key accountabilities for the role include**:
- Manage the end-to-end remediation activities for a portfolio of BCB Clients.
- Follow documented processes and procedures.
- Delivers prescribed client outcomes within the remediation delivery plan.
- Assess potential and actual risk within your portfolio to maintain Group-wide policy standards.
- Populating and updating core data and systems - whilst maintaining excellent levels of quality.
- Provide support across the Team as and when required.
**What skills / experience are we looking for?**
- Planning, organising and prioritisation skills
- Very strong attention to detail
- Strong problem-solving skills
- Connecting information
- Building relationships and communicate effectively
- Interpersonal skills - active listening and effective questioning
- Strong analytical skills and confident in the use of Microsoft Excel
- Team player and willingness to support activities across the Team
- Understanding of Card Services products like Cardnet but not essential.
- Knowledge of Client Money or Payment Services regulations
- Previous experience working on regulatory or remediation activities.
**TO APPLY - PLEASE REPLY WITH AN UP-TO-DATE CV**
**Pontoon is an employment consultancy and operates as an equal opportunities employer.
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