Customer Account Specialist

3 days ago


Coventry, United Kingdom Jefferson Wells Full time

**Customer Account (CX) Specialist**
**Aerospace Manufacturer**
**Coventry**

**£28,500**
**Monday - Friday**
**The Company**:
This international multi-billion-pound company is a world-leading pioneer in the design and manufacture of components and subsystems for the Aerospace, Defence, and Energy industries. Specialising in Airframe Systems, Engine Systems, and Energy & Equipment,this company has been providing innovative solutions to some of the world's toughest engineering problems for over 170 years.

They are looking for a motivated, enthusiastic, and skilled Customer Accounts Specialist to join the team at their cutting-edge Coventry site.
**The Role**:
As a Customer Accounts Specialist, you will:

- Manage the product ordering process as part of the CX Service Team
- Manage the administration for a portfolio of customers
- Resolve any customer enquiries
- Assure customer satisfaction through the life cycle of service enquiries received
- Liaise with various departments as necessary

**What do you need to do the role?**

Essential skills:

- Good office skills
- Previous experience in an office environment
- Good communication skills - written and verbal

Desirable skills:

- Experience with SAP
- Experience with Salesforce
- Ability to work effectively under pressure

**What else do you need to know?**
- The hours for this role are: Monday-Thursday 08:00-16:30 & Friday 08:00-15:30
- Full training will be provided at every stage



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