Customer Account Manager
3 days ago
If you are one of the best Customer Account Managers around, why not join a team which is already winning, to help make us even better?
ApplianSys is a successful Coventry-based company. Its flagship product is the undisputed world leader in its niche, where we help transform young people’s education across whole nations, especially in the developing world.
Growth has this year gone from encouraging to explosive, with huge orders leading to a tripling of turnover from previous record levels and set to continue higher. This is paving the way for significant company expansion on all fronts.
ApplianSys aims to be world class, both in terms of business performance and as a place to work:
- It starts with excellence. Customers frequently tell us that our products are world class and our service is the best they’ve ever seen.
- As a result, success to date is exciting, and is now becoming spectacular
- Customers in over 160 countries, serviced by ApplianSys teams in Kuala Lumpur, Austin and South Africa as well as our Coventry HQ
- Engaged with ministries of education in over 30 countries
- The business now scaling towards 5x growth within 12-18 months
- A world leader in our global niche, with almost a monopoly of the US market
- Plans underway to establish similar global leadership of niche markets with some of our other products, which are already best in class
Our Coventry-based CAM team is looking for top performers to support this expansion and take our support of customer success even higher.
**The Role**
You will be accountable for the overall customer success of c.150 customers in due course. You will
- drive and coordinate that success with the customer and your colleagues across the business
- ensure we communicate with customers through various defined support and communication processes.
- coordinate and take part in the effort to harvest customer accounts in terms of annual support renewals, selling upgrades and obtaining marketing "assets" such as testimonials.
**What we’re looking for**
An experienced Customer Account Manager, who is driven to deliver Customer Success, you will have worked in B2B account management with some complexity, requiring tenacity in problem solving and communicating with customers..You will be able to demonstratetop quality account management ability allied with high productivity, and good focus, to ensure a high number of customers are handled to a high standard. You need to be truly organised and collaborative.
Fluency in foreign languages would be a distinct advantage in particular French, Arabic or Spanish.
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 30+ per week
**Salary**: £25,000.00-£30,000.00 per year
Additional pay:
- Significant bonus potential
Schedule:
- Monday to Friday
-
Customer Account Manager
3 weeks ago
Coventry, United Kingdom Innov8 Synergy Full timeCustomer Account ManagerBased in CoventryFull Time PermanentUp to £33,500 per annumA newly developed role has been created for a professional and experienced Customer Account Manager to join a leading manufacturer in Coventry.The role of customer account manager is integral to the business as their expansion plans continue into 2025 and beyond. To help both...
-
Customer Account Manager
6 days ago
Coventry, United Kingdom Pertemps Leamington Spa Full timeWe are currently recruiting for a Commercial Account Advisor for our client based in Meriden on the outskirts of Coventry. This will be a full-time permanent role with a starting salary of £22,000. The company offers fantastic benefits including: 25 days holiday, hybrid working, a welcome box on arrival, access to Westfield Health cashback plan, free onsite...
-
Customer Account Manager
7 days ago
Coventry, United Kingdom Interaction Recruitment Full timeImmedite Starts Interaction Recruitment have a fantastic opportunity for a Customer Service Account Manager who are looking for a new permanent position. This job working out of their offices based in the CV5 area of coventry Good Administrative experience used to dealing with inbound/outbound calls Good organisation skills Excellent communication...
-
Customer Account Manager
20 hours ago
Coventry, United Kingdom Culture Recruitment Ltd Full timeWe are working on a behalf of a thriving data analytics company specialising in providing services to the Social Housing and Public Sector for two Customer Account Managers. The role is remote and you can be based anywhere in the UK. The Customer Account Manager will be responsible for maintaining current accounts across the UK, and up-selling a wide range...
-
Customer Account Specialist
3 days ago
Coventry, United Kingdom Jefferson Wells Full time**Customer Account (CX) Specialist** **Aerospace Manufacturer** **Coventry** **£28,500** **Monday - Friday** **The Company**: This international multi-billion-pound company is a world-leading pioneer in the design and manufacture of components and subsystems for the Aerospace, Defence, and Energy industries. Specialising in Airframe Systems, Engine...
-
Senior Customer Account Representative
6 days ago
Coventry, United Kingdom Jefferson Wells Full time**Senior Customer Account Representative** **Full Time** **Coventry** **Mon to Fri** **Up to £35,800 p/a** **About the role**: We have an exciting opportunity for a **Senior Customer Account Representative** to join an FTSE 250 International company specializing in components and sub-systems for the Aerospace, Defence and Energy markets. Using your...
-
Customer Success Manager
4 days ago
Coventry, United Kingdom Quarsh Full timeAre you an established Customer Success Manager? Do you thrive on delivering excellent customer success, not just customer service? Do you want to work for an SME where "customer orientation" is central to our focus? ApplianSys is a UK-based entrepreneurial company which develops and markets specialist network appliance products in a few technical niches....
-
Customer Account Representative
7 months ago
Coventry, United Kingdom Parker Hannifin Corporation Full time**Responsibilities** **Role Summary** As a Customer Account Representative at Parker Meggitt, you’ll be first point of contact for many if our customers, where you will be responsible for delivering a world-class service. In this role you will support the business by responding to customer enquiries, updating business systems, collaborating internally to...
-
Customer Account Advisor
2 days ago
Coventry, United Kingdom The Caraires Consultancy Full time**Coventry based - Meriden Business Park** **Monday to Friday - 8.30am to 5pm** **Permanent** **£22,000pa** Our client, a successful and friendly company based in Meriden Business Park, Coventry, is looking for a Customer Account Manager to work in a dynamic and fast-paced environment, managing supply chain contracts and ensuring asset recovery and...
-
Key Account Manager
4 weeks ago
Coventry, United Kingdom Arch Recruitment Solutions Ltd Full timeAccount Manager Coventry Up to £60,000 per annum Days – 8.30pm – 17:00pm Permanent Role Are you a Key Account Manager looking for your next challenge? Currently recruiting for an experienced Account Manager for a Manufacturing company based in Coventry.This role will help both the commercial and production areas manage all customer quotes, orders &...
-
Customer Success Manager
5 days ago
Coventry, United Kingdom Applause IT Full time**Customer Success Manager** **Salary: £45,000 - £50,000 Base + OTB £70,000 + Benefits** **Remote Role, Must be able to visit Coventry based office once a week.** **The Company and Role** My client is in search of an enthusiastic Customer Success Consultant / Account Manager with a proactive customer focused mindset. They are embarking on a...
-
Key Account Manager
4 weeks ago
Coventry, United Kingdom Arch Recruitment Solutions Ltd Full timeAccount Manager Coventry Up to £60,000 per annum Days – 8.30pm – 17:00pm Permanent Role Are you a Key Account Manager looking for your next challenge? Currently recruiting for an experienced Account Manager for a Manufacturing company based in Coventry. This role will help both the commercial and production areas manage all customer quotes,...
-
Key Account Manager
7 days ago
Coventry, United Kingdom Arch Recruitment Solutions Ltd Full timeAccount Manager Coventry Up to £60,000 per annum Days – 8.30pm – 17:00pm Permanent Role Are you a Key Account Manager looking for your next challenge? Currently recruiting for an experienced Account Manager for a Manufacturing company based in Coventry. This role will help both the commercial and production areas manage all customer quotes,...
-
Key Account Manager
4 weeks ago
Coventry, United Kingdom CV-Library Full timeAccount Manager Coventry Up to £60,000 per annum Days – 8.30pm – 17:00pm Permanent Role Are you a Key Account Manager looking for your next challenge? Currently recruiting for an experienced Account Manager for a Manufacturing company based in Coventry. This role will help both the commercial and production areas manage...
-
Customer Service Account Manager
1 week ago
Coventry, United Kingdom Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing Full timeWould you like to work for a leading rental provider who has quadrupled in size over the last 10 years? Want to be part of a growing team where internal progression is encouraged? Want to work for a company that not only encourages progression and developmentbut also has a list of benefits as long as your arm, including hybrid working, corporate annual...
-
Account Manager
6 days ago
Coventry, United Kingdom Advanced Technical Recruitment Full timeA leading provider of innovative technologies for gas analysis and leak detection is now looking for an additional Account Manager to look after their UK customers. Working from home, and reporting to the Sales Manager, you will be responsible for the full sales life cycle. Providing support and advise to key strategic customers in the Refrigeration,...
-
Sales Account Manager
2 days ago
Coventry, United Kingdom Reed Business Support Full timeCV6 permanent Monday to Friday 9am - 5pm We are currently working with the market leader in their field, who are looking for a Trade sales account manager to join their team as soon as possible! This is a full time permanent role offering £24,500 per annum plus commission! You will be playing a pivotal role managing the trade accounts desk as part of a...
-
Inside Sales Account Manager
20 hours ago
Coventry, United Kingdom CCL Full time**Inside Sales Account Manager Coventry £27k - £28k & commision, health, pension + benefits** Leading Manufacturing systems vendor requires an experienced customer service / Inside Sales Account Manager to contact current and inactive customers to understand their needs and understand whether the company can assist. The company is well establishedand has...
-
Portfolio Account Manager
6 hours ago
Coventry, Coventry, United Kingdom Murray Uniforms Ltd Full timeJob SummaryWe are seeking an experienced Portfolio Account Manager to join our team at Murray Uniforms Ltd. As a key member of our Account Management Team, you will be responsible for managing a portfolio of customer accounts, providing exceptional support and ensuring their needs are met.About the RoleThe successful candidate will have:Strong Communication...
-
Senior Account Manager
2 days ago
Coventry, Coventry, United Kingdom This is an IT support group Full timeWe are looking for a talented Account Director to join our European Commercial Team in Coventry, UK. As an Account Director, you will be responsible for delivering world-class performance and driving business growth.About the RoleThis is an exciting opportunity to lead a team of Senior Account Managers and contribute to the development of our commercial...