Ms Teams Sme, Office 365 Sme, Exchange

2 weeks ago

London, United Kingdom People Source Consulting Full time

Our client a leading IT Solutions Provider are seeking to recruit an MS Teams SME ideally from a Unified Communications background. Ideally you will be fluent in Italian or German

Your key business metrics will be:

- Customer Onboarding for Microsoft Teams
- Reducing timecost to Onboard
- Help customers with challenging deployments.
- Customer obsession.

Your specific responsibilities will include:

- Demonstrate aspects of the technical and business solution to customers for Microsoft Teams including Voice and Video features, collaboration and Call Quality.
- Document and share technical best practices and insights with the internal teams.
- Execute, manage and lead a set of office 365 customers and partners (Around Teams Transformation) through the Onboarding technical process.
- Engaged with the customers as a technical consultant to prepare customer’s environment moving to the cloud.
- Maintain strong working knowledge of the Service, take ownership for Service improvement.
- Monitor and enhance the technical performance of the team in the areas of products, customer satisfaction, technical development, as well as enhance quality and provide feedback.

Qualifications and Experience:

- Background in supporting one or more of the following server technologies is considered a plus: Teams, Exchange, Skype for Business, SharePoint, Active Directory.
- A minimum of 2 years of experience enabling and configuring Office 365 services is required.

People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

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