National Careers Service Career Adviser

5 months ago

Rutland, United Kingdom Jobs 22 Full time

**More Than Just A Job.**

Are you passionate about making a difference and want to join a commercial organisation with a social purpose?

Do you also want to work in an exciting, start-up environment where you will have the opportunity to help shape the company culture, be challenged, learn new skills and innovate?

If the answer is yes, we would love to hear from you.

Jobs 22 is an innovative new company created by the national UK charity, Catch22 and the Angus Knight Group. Catch22 has designed and delivered services that build resilience and aspiration in people and communities for over 200 years, and the Angus Knight Group is a major provider of human services across Australia and a skills provider in the UK.

With the support and experience of these established organisations, we are building a new approach to helping individuals who may have been out of work for a significant period of time, to find employment.

We have a dedicated team of supportive coaches, skills trainers, occupational health advisors and labour market analysts, all focused on inspiring and motivating individuals to overcome barriers they may have to get back into meaningful and sustainable employment.

As part of a new government initiative, we are working with employers, local government and other partners to deliver tailored support for individuals across several parts of the UK.

Our mission is to deliver a thoughtful, effective and commercial approach to helping individuals create better lives for themselves and their local communities, through work.

**About the Role**

**Skills, Qualifications and Experience Required**

1. Providing impartial careers information, advice and guidance to adults holding ideally an IAG Level 3 Qualification or be prepared to upskill to an IAG Level 3 Qualification within first 3-6 months of commencing the role

2. Effectively managing a caseload of customers as defined by annual key performance indicators of which:
a. 90% are priority group customers who will access an initial group work/face to face intervention; subsequent face to face interventions are offered where required; digital follow up is encouraged, but only where this is appropriate for customers

b. 10% are non-priority customers for whom ongoing support will be offered primarily by digital channels

3. To deliver individual targets relating to both volumes and quality in line with contract compliance, including tracking and monitoring the progress of customers/clients into learning and employment

4. Delivering group information sessions to adults which:
a. Complement the DWP’s employability and skills agenda

b. Adds value to educational courses within colleges and training providers

c. Support the ambition of employers to develop and upskill their workforce

5. Establishing and maintaining close working relationships with key partners and stakeholders - e.g. Jobcentre Plus, education and training establishments, charities and community organisations, in order to raise the profile of the National Careers Service and the company.

6. Establishing and maintaining links with local employers for the purpose of identifying sustained employment outcomes

7. To engage in outreach activities to extend the service to customers who may not ordinarily engage with the National Careers Service through our partners

8. To maintain accurate records using the Touchpoint data base to support caseload management of customers.

9. To engage in continual quality improvement processes as defined by Futures and maintain quality standards appropriate to the post working with and updating the requirements of the Matrix Standard.

10. Gathering customer feedback through a variety of channels

11. Flexibility to work across other contracts, as and when required, including delivering careers and employability IAG to young people in schools and colleges.

12. To actively contribute ideas to the company leading to new delivery opportunities.

**Additional Information**

We value the dedication and commitment of our employees by rewarding them with market leading pay and benefits. In addition, Jobs 22 provides comprehensive training, mentoring and the opportunity for progression in a new, exciting and vibrant organisation. Flexible working is also supported across the organisation.

**The Application Process**

If you would like to be considered for this role, please ensure your CV is accompanied by a covering letter (explaining your interest in the role and Jobs 22) when applying. At Jobs 22 we value equality, diversity and inclusion.

We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services.

**Salary**: £28,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Gym membership
- Health & wellbeing programme
- Life insurance
- Referral programme

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: VA100

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