Junior - Customer Service Advisor
3 weeks ago
Do you have a passion for providing a great customer experience?
We're looking for a Junior Customer Service Advisor to join our growing team.
As a key member of the Customer Service Department you will be a central point of contact for all our customers.
**As Customer Service Advisor you will receive the following benefits**:
- A permanent contract from day one
- 23 days holiday plus statutory days - increasing with length of service
- Pension
- Company uniform
- Breakfast and lunch assistance
**Responsibilities**
- Taking & inputting telephone orders
- Responding to customer enquires and supplying quotations for their projects
- Responding and resolving customer queries and complaints
- Supporting our samples department to ensure all customer requests are responded to effectively
- Providing great product advice
- Supporting our showroom sales
**Ideal Person**
- A desire and genuine passion for delivering excellent customer service ensuring an empathetic approach
- Outstanding social service etiquette, with the ability to be versatile in your approach to adapt your style for each customer
- Strong written and verbal communication skills
- Experience of working in a customer facing environment
- Complaint handling experience
- Works well within a team
- Confident IT skills
- Flexibility, professionalism, drive and willingness to learn
**Additional Requirements**
- Tile knowledge would be an advantage although full product training will be given
- An interest in interior products/design would also be an advantage
- Sales experience would be an advantage
**About The Stone & Tile Company**
We design and import the finest porcelain, natural stone & Mosaic wall and floor tiles from our partner factories around the world. Stocking in high volumes at our local warehousing in, Coalville we are able to deliver throughout the UK via our preferred logistics company. We also take pride in communicating our inspirational products and ideas via all social media feeds. We have designed our website to be fresh and modern to give our customers the confidence to view our products on-line, prior to ordering either by phone or on-line.
**Salary**: £14,500.00-£18,500.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Yearly bonus
Work Location: In person
Reference ID: STC/CS-21-AUGUST23
-
Housing Choices Advisor
1 month ago
Coalville, United Kingdom Service Care Full timeSeeking a Housing Choices Advisor for Temp Contract in Coleville! Are you passionate about making a positive impact on people's lives? Do you possess excellent interpersonal skills and a deep understanding of housing options and resources? We have an exciting opportunity for a motivated and dedicated Housing Choices Advisor to join our team in Coleville on a...
-
Customer Service Advisor
4 weeks ago
Coalville, United Kingdom Pallex Full time**Join our quality Customer Service team**: **Location**: Pall-Ex Group Head Office, Coalville **Reporting to**: Customer Service Manager **Working hours**: Full Time (40 Hours) + Working the occasional Saturday where required as additional hours **Key Partners** - Member Support - Operations - Warehouse - Depots/Members - Management Team - Key Account...
-
Junior Warehouse Operative
5 days ago
Coalville, United Kingdom The Stone Tile Company Full timeThe Stone & Tile Company is an e-commerce business retailing tiles. Our warehouse & office is prepared to process an order of any scale, whether it’s a few tiles for a domestic kitchen or a large commercial project. We hold all of our products in stock and when combined with our low cost operating model, it allows us to offer great quality products, at...
-
Sales Advisor
3 weeks ago
Coalville, United Kingdom Antalis Full timeJoin our dynamic Packaging Team at Interlink! We're seeking a proactive Sales Advisor to drive customer engagement and sales growth.In this important role, you'll forge lasting B2B relationships by leveraging our CRM to glean insights that enhance every customer interaction. Your mission? Develop sales through inbound and outbound channels, ensuring...
-
Customer Services Assistant
4 weeks ago
Coalville, United Kingdom Central England Co-operative Full timeLocation- COALVILLE - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 9 - Company Name- THRINGSTONE STORE - 100980 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...
-
Junior Buyer
6 days ago
Coalville, United Kingdom CMS Cepcor Ltd Full time**Job Title**: Junior Buyer **Location**: Coalville, Leicestershire **Hours of Work**: Monday-Friday, 8am-5pm **Salary Range**: £25,000 - £28,000 CMS Cepcor is the leading aftermarket manufacturer and supplier of crusher spare parts, mining grade crusher liners and crusher service to mining, aggregate productions and associated crushing industries...
-
Customer Sales Support Supervisor
6 days ago
Coalville, United Kingdom JT Recruit Full timeDate Posted:March 15th 2024 - Job Reference:CSASUPER - TypePermanent - LocationLocation: Coalville, Leicestershire - Salary & Package£25,000 - £35,000/annum **Customer Sales Support Supervisor** Are you passionate about delivering excellent customer service? Do you consistently pay meticulous attention to detail? Do you relish the challenge of being a...
-
Trainee Customer Service Executive
1 month ago
Coalville, United Kingdom NeoTimber Full time**NeoTimber® Trainee Customer Service Executive** Are you a conscientious team player with an interest in developing a career in customer service? Do you want to join a business that rewards your hard work and commitment with development and progression? Does working among an experienced customer service team with an bonus scheme interest you?...
-
Customer Sales Support Supervisor
3 weeks ago
Coalville, United Kingdom JT Recruit Full timeAre you passionate about delivering excellent customer service?Do you consistently pay meticulous attention to detail?Do you relish the challenge of being a key part of a growing business?If so, a role as a customer service and sales support supervisor may be your perfect opportunity for you!As a successful, fast-growing business my client takes customer...
-
Housing Options Advisor
4 hours ago
Coalville, United Kingdom i-Jobs Full timeJob Opportunity: Housing Options Advisor (Temporary) Position: Housing Options Advisor Contract: Temporary, 1-month contract with the possibility of an extension. Possibility of Extension: Yes, based on performance Pay Rate: £14.74 per hour (PAYE) Working Hours: 35.00 hours per week, Monday to Friday, 08:45 - 17:00 Location: LE67 3FJ Job Purpose: To...
-
Technical Support Advisor
1 month ago
Coalville, United Kingdom Aggregate Industries Full time**About Aggregate Industries UK** We are at the heart of construction, focused on building progress and transforming the industry to deliver a more sustainable future for all. Committed to playing a significant role in enabling the UK to transition to net zero, we are driving decarbonization across the construction materials sector. We are recognized as...
-
Customer Service Cashier Position Part Time
4 weeks ago
Coalville, United Kingdom AB Forecourts Full timePart Time Customer Service Assistant, Shell Coalville, Bardon Rd Coalville, LE674BL 16 hours & cover shifts Shift patterns 6:00am -2:00pm 2pm-10pm 10pm - 6am. Extra shifts are available for shift cover, holidays etc Nightshift rate is paid at £10.72, all other shifts are paid at National Minimum Wage Our Customer Service Champions make sure that our...
-
Retail Customer Service Assistant
1 week ago
Coalville, United Kingdom BetBre Full timeFor our customers, BetBre is more than a betting shop. It’s a home from home. A place where you can meet friends, socialise, and enjoy the sport with a warm tea or coffee in hand. What this role is about - Making sure the shop always looks the part (e.g. visual displays) - Getting to know your customers to champion safer gambling at all times - Taking...
-
Operational Excellence Advisor
5 days ago
Coalville, United Kingdom Aggregate Industries Full time**About Aggregate Industries UK** We are at the heart of construction, committed to building progress and transforming the industry to deliver a more sustainable future for all. We are recognised as one of the safest, most customer-focused companies in this space and we are looking for you to be part of our movement to grow, innovate and develop together to...
-
Customer Support Administrator
1 month ago
Coalville, United Kingdom Midland Lift Services LTD Full timeMidland Lift Services is currently recruiting a Customer Service Administrator at our Head Office based in Whitwick, Leicestershire to join our growing business. Midland Lift Services Ltd are a family business founded in 2000. We install, repair and maintain all types of passenger, goods, and platform lifts throughout the Midlands. We have based our company...
-
Customer Support Administrator
1 month ago
Coalville, United Kingdom Midland Lift Services LTD Full timeMidland Lift Services is currently recruiting a Customer Service Administrator at our Head Office based in Whitwick, Leicestershire to join our growing business. Midland Lift Services Ltd are a family business founded in 2000. We install, repair and maintain all types of passenger, goods, and platform lifts throughout the Midlands. We have based our company...
-
Customer Svc Scheduler
1 month ago
Coalville, United Kingdom Pertemps Network Group Full time**Job Description**: Have experience in Scheduling ? My Client in Coalville is looking for a Customer Service Scheduler for this exciting office-based role. Reporting to the Maintenance Manager, this role plays a key part in booking and scheduling customer vehicle repairs and services. **This is a permanent role paying £25,000 per annum, working Monday to...
-
Customer Service Specialist
1 week ago
Coalville, United Kingdom Amazon UK Services Ltd. Full timeAdvanced proficiency in both written and verbal in English (Minimum B2 Common European Framework of Reference, CEFR) - Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership - Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment - Relevant experience in analysing...
-
Co-ordinator
4 weeks ago
Coalville, United Kingdom Pallex Full time**Join our Quality and Compliance team**: **Location**: Pall-Ex Group Head Office, Coalville **Reporting to**: Service, Compliance & Quality Manager **Working hours**: Full Time (40 Hours) **Key Partners** - Line Manager - HR Manager - Other HR/HSE Advisors (Peer Support) - Head of Group QHSE - Depot Members **Key Activities** - Advice & Guidance -...
-
Customer Support Supervisor
1 month ago
Coalville, United Kingdom Amazon UK Services Ltd. Full timeA degree - Relevant experience working in a programme management role with multiple stakeholders - Relevant experience in analysing quantitative data effectively to drive decisions - Relevant experience working with the MS Office suite (Word, Excel, Outlook) and/or SQL in a professional environment Amazon Freight Operations is looking to hire a motivated,...