Legal Administrator

6 months ago


Bristol, United Kingdom Williams Lea Full time

Legal Administrator

**Salary**: £21,500 per annum plus company benefits

Location: Client office is based in Bristol, BS1

Contract: Full Time, Permanent

Shifts: 37.5 hours per week, Monday - Friday, 1 hours unpaid lunch break, 9am-5:30pm

Work model: Fully remote, if based in Bristol we do have an office available for Hybrid working

Williams Lea seeks a Legal Administrator to join our team

Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.

Sound good so far? Then this is the perfect position for you and you are just the individual that we are looking for

Purpose of role

The Legal Administrator’s principal role is to provide the client with the administrative support they need to provide seamless legal services to their customers and help them maximise the amount of time they can spend on fee-earning tasks.

The Legal Administrator will be responsible for completing defined legal administrative tasks, working within the client systems from the ISC while adhering to all client processes, protocols and policies.

Key responsibilities
- Attending on receipt of instructions from Fee Earners and carrying out said instructions in accordance with the standard operating procedures
- Carrying out electronic checks and client due diligence in accordance with the Anti-Money Laundering regulations
- Updating data on CRM system
- Call handling as needed
- Providing a defined administrative service, including file opening and closing, following standard operating procedures
- Ensuring all work is completed to the highest standard
- Raising queries and concerns with designated individuals, as required
- Recording tasks and other management information, as required
- Completing reporting tasks, as required
- Producing and maintaining Excel spreadsheets, where required
- Liaising with fee earners, PAs, secretaries and other business support departments as required
- Contacting customers of client firms to gain personal and/or matter related information
- Taking an active role in the care of clients and being wholly familiar with all processes

Personal attributes

A legal administrator values quality and delivery of work above all else and has the responsibility to ensure that their skill set is up to date and they are familiar with the company and client’s departments, key personnel, internal systems and procedures. This will ensure that they are able to carry out their role effectively and, where appropriate, discuss any training requirements with their line manager.

In addition to this, they should have/be:

- Advanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint, research tools and other systems implemented by the firm.
- Excellent telephone manner and competent knowledge of telephone systems
- Excellent communication, organisation and team skills
- Excellent attention to detail
- Flexible and dependable, able to take the initiative
- Able to remain clam under pressure and work to tight deadlines and defined SOPs
- Conscientious, approachable and enthusiastic
- Able to quickly build confident, respect and trust with others
- Have a positive approach to daily tasks and have a solution focused working method

The Package:

- Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay.
- Additional benefits such as Dental Insurance, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers and Season Ticket Loan are offered at a discount on a salary sacrifice basis.

You will also have the opportunity to work for a global employer; and dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects.


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