Repairs Coordinator

2 weeks ago

Stockport, United Kingdom Cheshire Maintenance And Developments Full time

We are a highly experienced building contractor servicing the insurance repair industry. We are based in Stockport and mainly work within the North West. This role is responsible for coordinating and supporting the management of the construction work associated to an insurance claim. You would handle client claims from point of approval through to completion, providing a high level of customer service across multiple different communication platforms.

Desired Experience
- Experience of the insurance/ building industry would be a distinct advantage
- Experience of managing direct labour teams would be preferred
- Planning and budget control

Essential Experience
- Ability to prioritise and organise own workload to ensure that deadlines are adhered to
- Ability to work under pressure and without supervision
- Ability to liaise with colleagues when appropriate
- Ability to develop and sustain relationships with both internal and external customers
- Confident and effective telephone skills
- Adaptable to change
- Strong relationship building skills and a professional and approachable manner
- Ability to work towards Service Level Agreements with accuracy

**Job Types**: Full-time, Permanent

**Salary**: Up to £25,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Performance bonus

**Experience**:

- Maintenance/ Construction: 1 year (preferred)
- Customer Service: 2 years (required)

Work Location: In person

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