Engagement Specialist

3 weeks ago


West Midlands, United Kingdom Star OUTiCO Full time

**Engagement Specialist**:
**Midlands**:
***

Star OUTiCO is an insights-driven sales organisation that helps Pharma and Med Device companies make a stronger commercial impact and achieve better outcomes for patients, by leveraging data and digital evolution. Partnering with one of our key clients, we are recruiting for an Engagement Specialist to drive sales of a specialist portfolio within targeted key accounts across specific UK locations.

Our client is a fast-growing, speciality pharmaceutical company with a dedicated focus on commercialising speciality medicines for unmet patient needs.

**Key Responsibilities**:

- Sales account management, promoting to HCPs and healthcare accounts as defined by targeting and segmentation exercise.
- Delivering results against agreed KPIs and project objectives which may include, but not be restricted to sales targets, formularies, shared care guidelines, activity targets.
- Proactive account management activities, to include but not be limited to contacting all categories and levels of HCPs using a variety of multi-channel means of communication.
- Orchestrate the customer journey through digital platforms and digital marketing tools, capturing permissions and customer preferences.
- Shared responsibility and ownership for continued education and acquisition of relevant knowledge and skills in order to perform at an optimum level.
- Minimum 3 years’ experience in Healthcare/pharmaceutical with proven success in primary and secondary care and key account management
- Demonstrable experience in formulary work within primary care for new product launch
- ABPI qualified
- Experience of working with the changing NHS to include an understanding of the different NHS roles of relevant personnel
- Able to effectively use multiple platforms to engage with internal and external customers
- Strong influencing, selling and negotiation skills
- Excellent multi-channel skills experience
- Highly organised and detail orientated



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