Contract Support Administrator
3 weeks ago
As the FM Assistant to the Key Account Manager, you will provide high quality, professional administrative support, working alongside the facilities management and helpdesk support teams, to maintain administrative systems, ensuring compliance with legislation and company procedures.
- **Main Responsibilities**_
- Assist the Key Account Manager in their duties of managing a portfolio of corporate contracts
- Daily monitoring of PPM completion in line with the PPM planners, to ensure SLAs and KPIs are met.
- Assist with the Production of weekly and monthly reports focusing on amongst other things any outstanding PPM's Statutory and Non-Statutory.
- Liaise with the Key Account Manager and Engineers to ensure any issues are resolved in a timely manner.
- Attend weekly and monthly customer meetings when required with the Key Account Manager, taking and producing minutes
- Raise Purchase Orders for Contractors/Suppliers via CAFM system and sign off contractor invoices for payment
- Assist Key Account Manager with administration, filing, copying, printing, scanning, collating and laminating of documents
- Update WIP reports weekly for WIP meeting
- Assist in compiling documents for compliance checks against contracts
- Supervision off all WIP for the Contract portfolio ensuring that invoices are produced in a timely manner.
- Processing timesheets / job sheets / expenses weekly
- Positively respond to both internal and external customers through effective communication and personal accessibility, while optimising contract performance.
- Processing and passing for payment all supplier and sub-contractor invoices and dealing with any queries.
- Assist in preparing quotes for customers and processing enquiries
**We value everyone’s skills and experiences but for this role are looking for people who**:
- Experience of working in an FM administration environment
- Have a good understanding and experience of finance and WIP management
- Outstanding communication skills both internal and external
- The ability to effectively prioritise your workload and build relationships with key stakeholders.
- Excellent attention to detail and ability to follow process
- Have an understanding of the “Health, Safety, Quality and Environment” world
- Working within the Facilities management team based in St Albans but be expected to travel to sites so must have a full driving licence
- Assist with the preparation of presentations
**Benefits**
- 20 days annual leave plus bank holidays,
- Private BUPA healthcare
- Pension
- Career Development within a growing and constantly evolving business
- Hours: 08.00hrs -17.00hrs Monday - Friday
**Salary**: £28,000.00-£30,000.00 per year
**Benefits**:
- Company pension
- Private medical insurance
Schedule:
- Monday to Friday
Work Location: One location
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