Business Support Officer

2 weeks ago

London, United Kingdom King's College London Full time

Job id: 084306. Salary: £32,979 - £36,396 per annum, including London Weighting Allowance.

Posted: 12 February 2024. Closing date: 21 February 2024.

Business unit: Social Science & Public Policy. Department: School of Security Studies School Office.

Location: Strand Campus. Category: Professional & Support Services.

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Job description

The School of Security Studies includes the Defence Studies Department, Oxfordshire (nr Shrivenham); the Department of War Studies, London; and the King’s Institute for Applied Security Studies. The Business Support Officer will work across the School, reporting to the Deputy School Business Manager, with the following objectives:
To support the business operations of the School providing direct support to the business team, business function, other managers, and relevant stakeholders

To provide administrative support in selected sub-areas of the business function, which includes finance, procurement, auditing, HR, space, health and safety, business continuity, information and data management and general projects etc.

To actively contribute to the delivery of the mission and objectives of the faculty’s business function and the broader Business Support Network

To role model a culture of professionalism with a focus on providing responsive and timely customer service

To share best practice with colleagues and help promote new ideas for better and more effective and efficient delivery of services

This post will be offered on an indefinite contract

This is a full-time post - 100% full time equivalent

Key responsibilities

To be a key point of contact for service users providing a fast and efficient service

To act flexibly in undertaking the variety of administrative duties in the business function

To maintain electronic and manual filing systems in accordance with GDPR

To act as a committee or meeting secretary should the local area require it

To give administrative support and/or run a range of general and ad-hoc projects

To respond to both internal and external enquires

To liaise across King’s to clarify information and obtain services as required

To support the business function’s efforts to ensure data integrity

To be aware of and act in accordance with King’s Financial Procedures

To undertake a range of procurement activity in accordance with King’s Financial Procedures

To provide advice to service users on financial processes

To undertake activity in support of the visiting staff process, onboarding and offboarding as required

To be responsible for local space and infrastructure matters such as ensuring common areas are presentable, reporting issues and ensuring their resolution

To undertake activity to help ensure that staff, visitors, and PhD students have appropriate space and equipment, liaising with Estates and Facilities and IT as appropriate

To act as a Display Screen Equipment (DSE) Assessor

We encourage this role acts as an Evacuation Marshall and, ideally, First Aider

We

To provide general administrative support for health and safety

To provide general administrative support for business continuity and risk management
- The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post._

Skills, knowledge, and experience

Essential criteria

1. Educated to A-level or equivalent with strong numeracy & IT skills, including MS Office, SharePoint, databases

2. Excellent written & oral communication skills, with a high standard of English

3. Excellent organisational and time management skills

4. Experience of office administration & dealing with budgetary and financial processes

5. Proactive, methodical, flexible approach with attention to detail

6. Ability to work both independently and as part of a team

7. Ability to deal with a wide variety of people in a professional and confident manner

8. Ability to demonstrate a commitment to equality, diversity, and inclusion

**Desirable criteria

1. Administrative qualification

2. Experience of committee administration

3. Experience of current H&S legislation for an office environment

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