Bookings Administrator

5 months ago

Waterbeach, United Kingdom Airport Lynx Full time

**Job description**

Airport Lynx is a multi-award winning chauffeur company based at Waterbeach near Cambridge.

We are seeking a highly motivated individual with experience of developing administration systems and procedures. Previous experience in driver logistics or business travel would be helpful but not essential. The position will be full time at our Waterbeach base. You will need to be familiar with Excel & Outlook.

Job Role:

- Efficiently process customer bookings to provide the highest service level.
- Upkeep high levels of customer service, training and compliance in our driver team.
- Check drivers via GPS and ensure they are on time.

Main Responsibilities:

- Taking bookings and entering details into our despatch system.
- Monitoring driver movements ensuring that our customers get where they are going on time every time.
- Ensuring our driver records are in date & accurate.
- Managing customer feedback
- Running of our mystery shopper program.

Key requirements:

- High level of accuracy and attention to detail.
- Flexibility to turn your hand to the needs of the business.
- Determination and confidence.
- Ability to work independently and as part of a team.

Remuneration Package

**Salary**: £25 - 29,000 per annum
Holiday: 30 days per year including bank holidays
- Job Types: Full-time, Permanent

**Salary**: £25,000.00-£29,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Weekend availability

Ability to Commute:

- Waterbeach, CB25 9PG (required)

Work Location: In person

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