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Hotel Reception Host
1 month ago
We are looking for a welcoming Reception Host to join our team at Dormy House Hotel, our luxury Cotswolds hotel and spa. This role operates at the heart of our award winning hotel, in which you’ll handle lots of different requests from both colleagues and guests. You will welcome our guests as soon as they arrive and ensure their stay at our hotel is above their expectations. You'll make sure their stay continues smoothly until we say our goodbyes after a successful check out.
You'll work 40 hours per week on a permanent contract, the 4 weekly rota includes evenings and weekends with a mixture of early, middle and late shifts. We always try to provide regular time off at the weekends or on your requested days. We provide a uniform and meals on duty. We'd prefer someone who has a full UK driving license, as assisting guests using Estate vehicles may be part of the role.
We don't stand still here, every day is exciting as we evolve and this includes creating career opportunities for our team - our 600 acre Estate of three award-winning hotels (including Foxhill Manor and The Fish) is the perfect place to develop and learn.
We offer £11.75 per hour, plus service charge (around £2,500 per year) as well as uniform and meals on duty.
We also offer a raft of excellent benefits including:
- 30 days holiday per year (rising to 35 after 5 years)
- Enhanced pension
- Critical illness cover
- Company sick pay from 6 months
- Premium payments when working at Christmas/New Year
- Access to mental health first aiders and an employee assistance programme from Hospitality Action
- High Street discounts via Hospitality Rewards
- A special birthday lunch in the hotel, on the house
- Estate discounts on dining, stays, wine, spa products and more
- £1000 when you successfully refer a friend
- Long service gifts
- A healthcare cash plan
- Access to apprenticeships up to degree level qualification
- Free financial advice
Due to our rural location, you will require your own transport (WR12 7LJ).
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