Spa Receptionist

4 weeks ago


Broadway, United Kingdom Farncombe Estate Full time

We're recruiting a Spa Reception Host for our stunning, award-winning House Spa at Dormy House Hotel to cover maternity leave. Since we opened our House Spa, it has been winning awards ever since Our impressive Spa boasts a stunning restaurant and sundeck, a 16m infinity pool, an outdoor hydrotherapy pool with its own fireplace, luxurious thermal suite, treatment rooms, state of the art floatation tank and wave touch massage bed, as well as a snow shower. 

Our Reception Hosts meet, greet and ensure our guests needs are met. We're looking for a warm and welcoming personality, with bucket loads of enthusiasm, a can-do attitude and the desire to deliver an amazing guest experience. You'll be skilled in communicating clearly and professionally over email and phone, and comfortable working with systems and software. 

The role is a fixed term contract for one year, offering 40 hours per week over 5 days. The shifts would usually be a mixture of 06.30-15.00 or 11:00-19:30 and include weekend working. 

In return we offer an excellent hourly rate of £12.40 per hour, plus up to around £2,500 per year in service charge. Our 600 acre Estate of three award-winning hotels (including Foxhill Manor and The Fish) is the perfect place to develop and learn.

We also offer a raft of excellent benefits including:

  • 30 days holiday per year (rising to 35 after 5 years)
  • A celebration birthday lunch in one of the hotels, on us
  • Access to onsite mental health first aiders, and an employee assistance programme from Hospitality Action
  • Free access to wellbeing resources - online exercise classes, mindfulness tools and nutritious recipes
  • Hundreds of High Street discounts and a cash back card via Hospitality Rewards
  • Estate discounts on dining, stays, wine, spa products and more
  • Be rewarded with £1000 to spend how you wish in our employee recognition programme
  • Up to £1000 when you successfully refer a friend to work with us
  • Premium payments for Christmas and New Year shifts
  • An optional, low cost healthcare cash plan
  • Free, in-person financial planning advice

Due to our rural location, you will require your own transport (WR12 7LJ). If this sounds like your ideal next move, and you would like to discuss this role or any other opportunities on our estate, please do get in touch We look forward to hearing from you. 

We are members of the Hoteliers Charter, and are committed to providing a workplace built on respect, fairness, equality, diversity and opportunity, and to putting wellness and career development at the heart of what we do.

Please ensure when applying that you have a current and valid right to work in the UK.


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