Customer Service Executive
1 month ago
As a Customer Service Executive, you will be responsible for ensuring that our customers receive prompt and effective assistance with any inquiries, issues, or concerns they may have.
**Duties**:
- Resolve customer complaints in a professional manner
- Provide information about products and services
- Up sell products and services to customers when appropriate
- Communicate effectively with customers to ensure satisfaction
**Skills**:
- Strong communication skills both verbal and written
- Ability to analyze information and solve problems efficiently
- Excellent phone etiquette and interpersonal skills
**Salary**: From £24,531.23 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Edinburgh: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 25/04/2024
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