Customer Service Executive

1 month ago


Edinburgh, United Kingdom CPG Consultants Full time

As a Customer Service Executive, you will be responsible for ensuring that our customers receive prompt and effective assistance with any inquiries, issues, or concerns they may have.

**Duties**:

- Resolve customer complaints in a professional manner
- Provide information about products and services
- Up sell products and services to customers when appropriate
- Communicate effectively with customers to ensure satisfaction

**Skills**:

- Strong communication skills both verbal and written
- Ability to analyze information and solve problems efficiently
- Excellent phone etiquette and interpersonal skills

**Salary**: From £24,531.23 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Edinburgh: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 25/04/2024



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