Call Centre Representative

3 weeks ago


Manchester, United Kingdom The Connected Consulting Full time

We are seeking a motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing excellent customer service and resolving inquiries over the phone. This is a great opportunity for individuals who enjoy helping others and have strong communication skills.

**Responsibilities**:

- Handle inbound and outbound calls in a professional and courteous manner
- Provide accurate information and assistance to customers regarding products or services
- Resolve customer complaints or concerns in a timely and efficient manner
- Analyze customer needs and recommend appropriate solutions or products
- Follow call center scripts and guidelines to ensure consistent service quality
- Maintain a high level of phone etiquette and professionalism at all times
- Collaborate with team members to achieve individual and team goals

**Skills**:

- Excellent communication and interpersonal skills
- Strong problem-solving abilities to analyze customer inquiries and provide effective solutions
- Ability to multitask and handle high call volumes while maintaining composure
- Exceptional phone etiquette with the ability to build rapport with customers
- Strong interpersonal skills to effectively communicate with customers from diverse backgrounds

Join our team as a Call Center Representative and make a difference in providing exceptional customer service.

**Salary**: From £23,155.59 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 11/04/2024



  • Manchester, United Kingdom Channel Centre Full time

    We are seeking a motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for someone who enjoys interacting with people and has excellent communication...


  • Manchester, United Kingdom Channel Centre Full time

    We are seeking a motivated and customer-focused individual to join our team as a Call Center Representative. As a representative, you will be responsible for providing exceptional customer service and resolving inquiries or issues over the phone. This is a full-time position with opportunities for growth and advancement. **Duties**: - Answer incoming calls...


  • Manchester, United Kingdom Channel Centre Full time

    We are seeking a motivated and customer-focused individual to join our team as a Call Center Representative. As a representative, you will be responsible for providing exceptional customer service and resolving inquiries or issues over the phone. This is a full-time position with opportunities for growth and advancement.Duties: Answer incoming calls from...


  • Manchester, United Kingdom ENVISION AGENCY LTD Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be responsible for providing exceptional customer service and resolving inquiries over the phone. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and...


  • Manchester, United Kingdom Global Wave Innovations Full time

    We are seeking a highly motivated and customer-focused Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for providing exceptional customer service and resolving inquiries or issues over the phone. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and...


  • Manchester, United Kingdom ENVISION AGENCY LTD Full time

    We are currently seeking a Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for handling inbound and outbound customer calls, providing excellent customer service, and assisting with various administrative tasks. **Responsibilities**: - Answer incoming customer calls in a professional and courteous...


  • Manchester, United Kingdom ENVISION AGENCY LTD Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be responsible for providing exceptional customer service and support to our clients. **Duties**: - Answer incoming calls from customers and provide assistance with their inquiries - Handle customer...


  • Manchester, United Kingdom Global Wave Innovations Full time

    We are seeking a highly motivated and customer-focused Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for providing exceptional customer service and resolving inquiries or issues over the phone. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and courteous...


  • Manchester, United Kingdom ENVISION AGENCY LTD Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be responsible for providing exceptional customer service and resolving inquiries over the phone.Responsibilities: Answer incoming calls and respond to customer inquiries in a professional and...


  • Manchester, United Kingdom PLOOMS LTD Full time

    We are currently seeking a Call Centre Representative to join our dynamic team. As a Call Centre Representative, you will be the first point of contact for our customers. Your primary responsibility will be to handle inbound and outbound calls, address customer inquiries, and provide information about our products and services. **Responsibilities**: -...


  • Manchester, United Kingdom ENVISION AGENCY LTD Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries. **Responsibilities**: - Answer incoming calls from customers and provide assistance in a...


  • Manchester, United Kingdom ENVISION AGENCY LTD Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be responsible for providing exceptional customer service and support to our clients.Duties: Answer incoming calls from customers and provide assistance with their inquiries Handle customer complaints...


  • Manchester, United Kingdom ENVISION AGENCY LTD Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries.Responsibilities: Answer incoming calls from customers and provide assistance in a professional and...


  • Manchester, United Kingdom CSP U.K. LTD Full time

    **Key Responsibilities** - Handle inbound and outbound calls in a professional and courteous manner. - Respond to customer inquiries and provide accurate information. - Resolve customer complaints and issues efficiently. - Maintain detailed and accurate records of customer interactions. - Collaborate with team members and other departments to resolve complex...


  • Manchester, United Kingdom Global 1st Line Full time

    Global 1st Line is seeking enthusiastic and customer-focused individuals to join our dynamic Call Centre team in Manchester. As a Customer Service Representative, you will be the first point of contact for our valued customers, providing exceptional service and resolving inquiries. If you thrive in a fast-paced environment and possess excellent communication...


  • Manchester, United Kingdom ENVISION AGENCY LTD Full time

    As a Call Centre Representative, you will be the first point of contact for our customers, providing timely assistance and resolving inquiries with professionalism and efficiency. You will play a crucial role in delivering a positive customer experience by listening to customers' needs, offering solutions, and ensuring their satisfaction with our...


  • Manchester, United Kingdom ENVISION AGENCY LTD Full time

    We are currently seeking dedicated and customer-focused individuals to join our team as Call Centre Representatives. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide information about products and services, up selling when appropriate - Resolve customer complaints or concerns by...


  • Manchester, United Kingdom Channel Centre Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and resolving inquiries over the phone. This is a full-time position with opportunities for growth and advancement. **Duties**: - Answer...


  • Manchester, United Kingdom PLOOMS LTD Full time

    Join our team as a Call Center Representative, where you will play a crucial role in providing exceptional customer service over the phone. As a Call Center Representative, you will handle incoming calls, address customer inquiries, and promote products or services to ensure customer satisfaction and drive sales. **Responsibilities**: - Answer incoming...


  • Manchester, United Kingdom Connected Abodes Ltd Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and resolving inquiries or issues over the phone. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and...