Neighbourhood First Advisor

2 weeks ago


Eastbourne, United Kingdom Eastbourne Borough and Lewes Council Full time

**Lewes District and Eastbourne Borough Councils**

**Service Area: Neighbourhood First**

**Base: This is a mobile role which can be undertaken remotely at a variety of locations.**

**Title: Neighbourhood Advisor (Zones)**

**Grade: C**

**Salary: £22,361 to £23,612 Dependent on Qualifications and experience.**

**Hours: 37** Hours per week which will involve occasional weekend and evening work.

**Contract: Permanent**

An exciting opportunity has arisen to join our busy, friendly, and professional Neighbourhood First team at Lewes and Eastbourne Council’s.

Neighbourhood Advisors are the first point of contact for customers of the Council and you will be the face of the Customer First team on the street and in the community to promote a culture of customer focus and to ensure we respond to local needs.

As a Neighbourhood Advisor you will be a member of a multi-skilled neighbourhood based team, providing a presence in the community, meeting and helping customers, identifying, solving and preventing problems, making rapid assessments of the best next step to take, helping customers to get the help and support they need and ensuring the highest standards of service are maintained.

You will take ownership of standards in your zone and carry out a range of work to maintain and improve standards including: extensive daily patrols in all weathers investigating, reporting, resolving and escalating issues as required; scheduled inspections; ad hoc checks and verifications at the request of other teams; initial investigations into a range of customer complaints/service requests; advising the public when they are in breach of laws, rules and byelaws.

You will be enthusiastic, proactive, self-motivated and well organised with excellent communication and administration skills and the ability to use your initiative as well as working closing within a team. You will have a strong commitment to providing service excellence.

**Job Types**: Full-time, Permanent

**Salary**: £22,361.00-£23,612.00 per year

**Benefits**:

- Cycle to work scheme
- Flexitime
- Health & wellbeing programme
- Sick pay
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Work Location: Hybrid remote in EASTBOURNE



  • Eastbourne, United Kingdom Eastbourne Borough and Lewes Council Full time

    An exciting opportunity has arisen to join the Neighbourhood First team at Lewes and Eastbourne Councils. Neighbourhood First Advisors (Operations) are the first point of contact for customers of the Council out in the community. As a Neighbourhood First Advisor - Operations you will the first point of contact to provide a rapid responseto customers,...


  • Eastbourne, United Kingdom Eastbourne Borough and Lewes Council Full time

    **Lewes District and Eastbourne Borough Councils** **Service Area: Service Delivery - Customer and Neighbourhood Services** **Base: Eastbourne and Lewes district with travel around the area.** **Title: Neighbourhood Advisor - Operations** **Grade: C** **Salary: £22,361 to £23,612 Dependent on Qualifications and experience.** **Hours: 37 hours a week,...


  • Eastbourne, United Kingdom Eastbourne Borough and Lewes Council Full time

    **Lewes District and Eastbourne Borough Councils** **Service Area: Service Delivery - Customer and Neighbourhood Services** **Base: Eastbourne and Lewes district with travel around the area.** **Title: Neighbourhood Advisor - Operations** **Grade: C** **Salary: £22,361 to £23,612 Dependent on Qualifications and experience.** **Hours: 37 hours a week,...


  • Eastbourne, United Kingdom Eastbourne Borough and Lewes Council Full time

    An exciting opportunity has arisen to join the Neighbourhood First team at Lewes and Eastbourne Councils. This post is predominately to be undertaken in Lewes District. As a Neighbourhood Advisor - Operations you will the first point of contact to provide a rapid response to customers, preventing issues, and intervening early when they do arise, this will...

  • Aftersales Advisor

    5 days ago


    Eastbourne, United Kingdom First Recruitment Services Limited Full time

    Our client has an excellent opportunity for a Customer Service professional to join its Eastbourne car dealership as an Aftersales Advisor. **Salary**: £23,000 basic plus commission Hours: Monday - Friday 8.00 - 18.00, Saturdays on Rota 8.30 - 12.30 Duration: Permanent Duties will include: - Greeting customers - Administration of all Aftersales...


  • Eastbourne, United Kingdom Eastbourne Borough Council Full time

    **Lewes District and Eastbourne Borough Councils** **Service Area: Service Delivery** **Base: Lewes and/or Eastbourne Office, with Home Working** **Title: Customer First Resolution Team Advisor (Customer Contact)** **Grade: Band C** **Salary: £22,361 to £23,612 a year** **Hours: 37 hours a week** **Contract: Permanent** Are you passionate about...


  • Eastbourne, United Kingdom Eastbourne Borough Council Full time

    **Lewes District and Eastbourne Borough Councils** **Service Area: Service Delivery** **Base: Lewes and Eastbourne** **Title: Customer First Resolution Team Advisor - Welfare** **Grade: C** **Contract: 12 month Fixed Term Contract** An exciting opportunity has arisen within our Income Maximisation and Welfare team for a Welfare Advisor for a 12-month...


  • Eastbourne, United Kingdom Hendy Group Full time

    We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Renault Dacia Mazda Dealership in Eastbourne. You do not need automotive experience to be successful in this role - we will...


  • Eastbourne, United Kingdom EQ Recruit Full time

    Our client has a vacancy to recruit for the role of Front Desk Receptionist/Customer Advisor at their busy dealership in Eastbourne. The role is to be the first point of contact in a busy dealership aftersales environment for those customers booking their cars for service, MOT and repair work. You will enter customers details onto our database, confirm work...


  • Eastbourne, United Kingdom Eastbourne Borough Council Full time

    **Lewes District and Eastbourne Borough Councils** **Service Delivery, Income Maximisation and Welfare** **Lewes and Eastbourne based** **Customer First Resolution Team Advisors (Income Maximisation and Welfare)** **Band C** **£22,361 - £23,612** **37 hours per week** We are seeking a customer centric individual to join our Income Maximisation and...

  • Business Development Advisor

    Found in: Talent UK C2 - 7 days ago


    Eastbourne, United Kingdom East Sussex College Group Full time

    Business Development Advisor 37 Hours / 52.14 Weeks Salary Circa £29,000 We are looking for a driven and experienced business development professional to join our diverse and vibrant college. This exciting role will be an important part of the team driving further growth and income to the college group, which operates across five main sites in...


  • Eastbourne, United Kingdom Ambitious Resources Ltd Full time

    **Patient Administrator** **Eastbourne** **Permanent** **£23,100 per annum** Are you a highly organised administrator looking for a role that really adds value to a patient's experience? Our client is looking for a Patient Care Advisor to join their successful team based in Eastbourne on a permanent full-time contract. - Process patients through their...


  • Eastbourne, East Sussex, United Kingdom EF Education First Gruppe Full time

    Would you like to gain work experience with in an international and multicultural environment? Do you e njoy spending time with young people from across the globe and providing world class customer service ? If so, challenge yourself this summer as a Student Services Coordinator with EF Education First s ummer c amp s . EF Education First’s mission is...


  • Eastbourne, United Kingdom Eastbourne Borough Council Full time

    **Lewes District and Eastbourne Borough Councils** **Service Area: Homes First** **Title: Specialist Advisor Homelessness Prevention Officer** **Grade: D - £28,273 to £29,769** **Hours: 37 per week** **Contract: 2 year fixed term contract** We have an exciting opportunity for a new and rewarding role within our busy Housing Options and Wellbeing...


  • Eastbourne, United Kingdom HMD Kontro Sealless Pumps Full time

    **Spare Parts Coordinator** **Location**: Eastbourne, East Sussex, BN22 9AN **Salary**:Competitive **Contract**:Full time, Permanent HMD Kontro Sealless Pumps pioneered the sealless magnetic drive pump over seventy years ago, breaking new territory in fluid handling technology and we continue to pioneer new technology today! We are an employee orientated,...