Neighbourhood First Advisor
2 weeks ago
An exciting opportunity has arisen to join the Neighbourhood First team at Lewes and Eastbourne Councils.
This post is predominately to be undertaken in Lewes District.
As a Neighbourhood Advisor - Operations you will the first point of contact to provide a rapid response to customers, preventing issues, and intervening early when they do arise, this will mean resolving issues on the ground and supporting customers.
Your main duties are:
- Provide (low level) fixing and maintenance service across Lewes District and Eastbourne Borough and housing estates e.g. removing graffiti or obstacles, undertaking minor repairs, overseeing small works, arranging removal of fly tips, making areas safe and supporting the Neighbourhood First team when a vehicle or tools are required e.g. to transport heavier equipment.
- Inspecting our buildings including communal housing blocks, undertaking sampling, undertaking disinfection treatments, pest control (Training provided), estate inspections using our PSS live database and general caretaking duties.
- You may also be required to undertake a range of monitoring activities, including empty properties and playground inspections; maintaining standards and income in all council run car parks and carry out a range of work including patrols in all weathers and undertaking enforcement activities.
You will be working as part of an effective team across Lewes District, ensuring a responsive customer journey using mobile technology to report issues and pick-up tasks. You will need to be proactive, self-motivated, and well organised with excellent communication skills and the ability to use your initiative and will have a strong commitment to providing service excellence.
This is a mobile role which can be undertaken remotely at a variety of locations; to carry out these duties you will be provided with a Council van while undertaking your duties therefore it is essential that you have a full, current clean driving licence.
It would be an advantage if you have a qualification or accreditation as an Electrician, Carpenter, Plumber, or other relevant building trade or hold a pest control qualification (RSPH/BCPA)
**Job Types**: Full-time, Permanent
**Salary**: £22,361.00-£23,612.00 per year
**Benefits**:
- Cycle to work scheme
- Flexitime
- Sick pay
- Wellness programme
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Work Location: Hybrid remote in EASTBOURNE
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