Medical Receptionist

4 months ago

St Columb, United Kingdom Petroc Group Practice Full time

**Receptionist /Administrative Role**

**Full Time/ Part Time**

Are you looking for a new challenge? Job security? A chance to help make a difference to the local community?

The role of medical receptionist is highly demanding, we are looking for someone who is confident, great at multi-tasking and can communicate effectively in a busy environment.

The Main duties of the job include
- Answering and dealing with a high demand of telephone enquiries in a professional and courteous manner
- Strict adherence to patient confidentiality at all times
- Arrange patient appointments
- Taking messages for medical staff and communicating this to the relevant Individuals
- Booking patients in and confirming that their contact details are correct
- Directing patients
- Ensuring that computerised medical files are updated
- Chasing up documentation/results
- Keeping the reception area and waiting room tidy

Previous experience of working in a GP practice not necessary, as training will be given.

What would be advantageous is experience of working in a busy call centre, hospitality front of house or office environment.

Essential
- Reception and clerical duties
- Dealing with public/patients
- Working as a part of a team
- Computer literate
- Flexible approach to working
- Able to work shifts (surgery opening hours 8am - 8pm)

Pay will be based on experience.

**Disclosure and Barring Service Check**

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £10.90-£11.18 per hour

**Benefits**:

- Company pension
- Cycle to work scheme

Schedule:

- 8 hour shift
- Monday to Friday

COVID-19 considerations:
As a medical setting all staff are provided with masks if they need them. Risk assessments have taken place with the workplace.

Work Location: In person

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