Customer Support Assistant

4 months ago


Nottingham, United Kingdom John Pye and Sons Full time

**JOHN PYE AUCTIONS**

Customer Support Assistant

**John Pye Auctions - NOTTINGHAM**

**NEW **All team members receive **31 days annual leave** + receive **paid birthdays off work****

**Key Benefits**:
**Contract type**:

- Permanent, full time employment.

**Hours**:

- Full Time, *Monday - Friday, 9:00am - 5:00pm. Daily hour break.
- 35 Hours/week

**Salary/Pay**:

- 21,500 per annum

**Holidays**:

- 31 days annual leave + **paid leave on your birthday**

**Why you’ll love working at Pyes**:

- Excellent work-life balance
- Fantastic internal progression opportunities with professional training
- Achievement and long service company awards, to include our quartlery £6,000.00 ‘Don Burton Award’ (conditions apply)
- Free on-site parking, on-site café (some sites), staff discount scheme, free uniform provided
- Regular team social events and sports event opportunities including complimentary and discounted tickets

The role:
To support the Vehicle team in all aspects of administration, customer support and Complaints
- Understanding administration duties to maintain central database.
- Interact with Customers and provide a good level of Customer Service
- Assist in administration according to the needs of the business
- Manage customer expectations regarding company terms and conditions
- Record all correspondence with customers
- Make sure all fines and charges are processed

**Job Types**: Full-time, Permanent

**Salary**: From £21,500.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus scheme

Work Location: One location

Reference ID: Customer Support Assistant



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