Customer Support Assistant
4 months ago
**JOHN PYE AUCTIONS**
Customer Support Assistant
**John Pye Auctions - NOTTINGHAM**
**NEW **All team members receive **31 days annual leave** + receive **paid birthdays off work****
**Key Benefits**:
**Contract type**:
- Permanent, full time employment.
**Hours**:
- Full Time, *Monday - Friday, 9:00am - 5:00pm. Daily hour break.
- 35 Hours/week
**Salary/Pay**:
- 21,500 per annum
**Holidays**:
- 31 days annual leave + **paid leave on your birthday**
**Why you’ll love working at Pyes**:
- Excellent work-life balance
- Fantastic internal progression opportunities with professional training
- Achievement and long service company awards, to include our quartlery £6,000.00 ‘Don Burton Award’ (conditions apply)
- Free on-site parking, on-site café (some sites), staff discount scheme, free uniform provided
- Regular team social events and sports event opportunities including complimentary and discounted tickets
The role:
To support the Vehicle team in all aspects of administration, customer support and Complaints
- Understanding administration duties to maintain central database.
- Interact with Customers and provide a good level of Customer Service
- Assist in administration according to the needs of the business
- Manage customer expectations regarding company terms and conditions
- Record all correspondence with customers
- Make sure all fines and charges are processed
**Job Types**: Full-time, Permanent
**Salary**: From £21,500.00 per year
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus scheme
Work Location: One location
Reference ID: Customer Support Assistant
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