Communications and Engagement Specialist

1 month ago

London, United Kingdom Arup Full time

**Job Title: Communications and Engagement Specialist**
**Location: London**
**Contract: Permanent Full Time**

**Why Arup?**
Dedicated to sustainable development, Arup is a collective of designers, advisors and experts working across 140 countries. Founded to be both humane and excellent, we collaborate with our clients and partners using imagination, technology, and rigour to shape a better world.

**About Arup University**
Arup University is the firm’s centre of excellence and is responsible for our Global Skills Networks - communities of experts and enthusiasts that enables members to acquire new skills and learn from shared knowledge and experience. We invest in these formal networks to enable people to share their enthusiasm and interest in a specific discipline, and to provide the space and time to work with each other in collaborating and inventing. Each Global Skills Network is responsible for developing expertise, capability, and collateral to deploy in our work.
The University engages across the company to inspire, disrupt, and prepare the firm for the future. The University implements programmes which are relevant to the outcomes required of the company strategy, and which enable the transformation of our global membership to be radical, rigorous, and creative in their pursuit of new and sustainable solutions for our clients, partners, and the communities we impact in our work.

**About this career opportunity**
The Communications and Engagement Specialist will empower each Skills Network to engage effectively with their community by developing and supporting the delivery of community engagement methods and approaches so that members participate in, contribute to and benefit from the Skills Networks. They will work directly with each Skills Network to help them engage their community around their content using the available tools which support discussions, learning, and knowledge sharing.
You will have the ability to advise and collaborate with senior level stakeholders and work in an integrated way across the facilities of the university which are skills, foresight, research, learning and knowledge & information.

**You will make an impact in this role by**:

- Drive a culture of engaging communications based on the best practice across the business, ensuring an integrated approach.
- Guide the Skills Networks to manage the content on their sites in line with our approach to knowledge and in a way that makes it easy for the whole community to connect and share.
- Work to scale guidance, experience, and insights across all 58 Skills Networks to facilitate broad engagement in the Skills Networks and enable our people to benefit from the collateral (guidance, learning, research) produced by the Skills Networks.
- Works with Skills Networks, the University and technical developers to understand user needs and develops plans and processes to create quality interactions and collateral to inspire change and support our business.
- Develops strong relationships with Skills Leaders, University Marketing and Communications team, University members and others involved in Skills Networks to develop approaches (behaviours and processes) that work across the suite of tools, communicating best practice widely.

**Is this role right for you?**

**If so, you'll have**:

- A proven track record of shaping and driving the delivery of innovative and dynamic staff engagement, behaviour/culture change, communications strategies, or campaigns within complex organisations with geographically dispersed staff (at least 3-4 years)
- Experience in using multi-channel communications to deliver key strategic messages across organisational boundaries (functional and geographic).
- Excellent stakeholder management skills at all levels of hierarchy and a collaborative working style with good listening and interpersonal skills.
- Experience in measuring internal communications and engagement based on deep data and analytics.
- Knowledge of a variety of up-to-date digital communication and engagement tactics and tools.

**Rewards and Benefits**
We offer a competitive salary at all levels, and one of the best benefits packages in our sector.
Core benefits include cover under the UK Healthcare Plan (private medical insurance), Life Assurance, Accident Insurance, and Income Protection (long term disability) cover. Core benefits are funded by us and made available to all permanent staff in order to support and safeguard your financial, physical, and mental wellbeing. You will also have access to Choice Benefits to help with your work/life balance and financial security.
In addition, all permanent employees are eligible for the Global Profit Share scheme. Subject to scheme rules employees can receive two Profit Share payments per year, which are dependent on the firm’s financial performance.

**Different people, shared values.**
At Arup, we believe when talented people collaborate, great things are possible. Arup hires people wit

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