Hospital Discharge Support Team Practitioner

5 days ago

Stockport, United Kingdom Age UK Stockport Full time

**For full JD and Person Specification please contact Hazel Batty.**

**Age UK Stockport Hospital Discharge Support Team Practitioner**

**Job Title**

AUKS HDS Practitioner

**Salary Range**

£23,869 - £24,491 dependent on experience.

This rate includes increments for extended hours and 7 day rota

**Hours**

Full time 37 / 30 hours per week available; to be worked over a 7-day rota including varied hours with start and finish times of 9.00 am and 8.00 pm

**Reporting Arrangements**

Reporting to the AUKS HDS Team Lead

Working as a part of the AUKS HDS Team

**Contract**

**Location**

Based at Stepping Hill Hospital Integrated Transfer Team, or other designated Discharge to Assess (D2A) settings with the NHS Integrated Care Business group, and mainly required to be on-site at Stepping Hill Hospital or other designated site and will also include working across the Stockport community as required to support discharge. Some home working may be required in specific and limited circumstances.

**Core Purpose**

Working as part of the HDS team to contribute to and in close collaboration with the NHS Integrated Care Business staff team and other partners and stakeholders within the system.

Age UK Stockport Hospital Discharge Support Team operates with a ‘Home First’ approach and offers support where required to Stockport residents being discharged across Hospital Discharge Pathways 0-3.

Pathway 0

Patient discharged home without statutory support

Pathway 1

Patient discharged home with a package of care +/ homed based therapy

Pathway 2

Patient requires a STP and /or rehab in a bedded setting

Pathway 3

Patient requires 24/7 placement in a care home setting (residential/nursing)

A Home First Approach is providing people with support at home or intermediate care. Wherever possible, people should also be supported to return to their home for assessment, thinking about what intervention could support this person to be at home safe and live well.

**Main Role**

To work positively to provide appropriate services to those Stockport Residents who are being discharged from Hospital. The Service is focused on supporting predominately older adults who are discharged in accordance with NHS Discharge to Assess model across pathways 0-3 with either discharge or urgent step-up requirements.

To work as part of the team to deliver meaningful client and service outcomes, within the remit of the contract specifications and requirements and current Hospital Discharge policy, as updated from time to time.

**Key Tasks**
- Always working within the Home First Ethos
- Working flexibly and collaboratively in positive partnership with internal and external stakeholders, individuals, agencies, and services for the best outcomes for the person and Service
- Working positively and effectively in a pressurised and busy environment
- Delivering a professional quality service, using encouragement and communication methods as appropriate to ensure that where possible people’s desired outcomes are achieved at the earliest point. This may include providing:

- Relevant and appropriate information, advice and support to people over the telephone and through face-to-face contact in a range of venues including, hospital wards, discharge to assess settings in the community and people’s homes. Where possible encouraging self-support and the use of web-based opportunities and solutions.
- Respectful person led support to each person within a framework of a strength-based approach and positive risk taking and where necessary, appropriate referral and signposting
- Practical service delivery (for example shopping for discharge, environmental assessments at persons own property, supporting return home etc.)

**AUKS**

**under pinning**

**VALUES**

All workers work in alignment with our Core Values at all times and in all respects; that is internally in the way we behave to each other as well as externally with all our clients, partners and other contacts.

CONNECTEDWorking with respect for all in a fair and equitable manner, and together with others in the local community.

CONFIDENTConfident in our integrity and our effectiveness; working with a positive, bold and supportive approach.

CREATIVE... Adaptable, innovative, and resourceful; solution and outcome focused.

In addition, all staff work in an holistic way and with a strength based approach to all people and situations.

**Employee Benefits**

You will be rewarded with knowing that you have been part of a committed team that has helped change people’s lives, and supported with comprehensive polices for quality operations, effective health and safety, and an active commitment to environmental issues and social value activities.

You will also receive some great direct benefits:

- 25 Days Leave plus bank holidays (rising with extended service)
- Flexible working options
- Occupational sickness pay, maternity, paternity and adoption leave policies
- Access to auto enrolment

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