Firm Supervisor, Investment Platforms

5 months ago

London, United Kingdom Financial Conduct Authority Full time

Salary: National up to £64,000 and London up to £70,400

Join the Investment Platforms team and take assertive action that improves the way firms in this portfolio operates, delivering better outcomes for consumers

The Investment Platforms team sits within the Investment Platform and SIPP Operator (IPSO) department. The IPSO department is part of the Consumer Investments Directorate at the Financial Conduct Authority. The department is responsible for the regulation of SIPP Operators, Investment Platforms, Crowdfunders and Peer to Peer Lenders in the UK. We also undertake cross cutting reviews of all Consumer Investment firms, identifying emerging risks and taking proactive steps to prevent consumer harm.

We are seeking a Firm Supervisor to join the Investment Platforms team.

What you will be doing

We have expanded our rules to ensure firms provide a higher level of consumer protection consistently which will enable consumers to get good outcomes. The Consumer Duty is expected to drive a shift in culture and firm behaviours, meaning that consumers get products and services that are fit for purpose.

The role involves:

- Analysing the business models/strategies of firms, and identifying how conduct risks could cause harm to consumers and/or markets
- Developing and delivering supervision and mitigation strategies, setting clear expectations to firms, influencing, persuading and where appropriate, using formal powers to change conduct behaviour to deliver better outcomes for consumers
- Acting as a central point of contact for Consumer Duty queries
- Making sound judgements that solve problems identified, through evidence-based analysis from information and data about firms and wider industry issues
- Developing constructive working relationships with senior management in the firms we supervise
- Delivering targeted and effective communications to key stakeholders, internally and externally

What will you get from the role?
- Opportunity to work in a complex, high profile sector with potential to make a positive impact for consumers who use investment products such as Platforms and SIPP Operators
- Involved in varied and interesting proactive, reactive and thematic work across the portfolio
- A stimulating and exciting environment working with senior stakeholders at the FCA involving varied and interesting high-profile work
- Exposure to a diverse cross-divisional FCA approach that includes Prudential, Resolution, Policy, Financial Crime and Enforcement action
- Opportunity to contribute to work that can make a real difference for retail consumers

Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifecycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash.

Core benefits that you will receive as standard are:

- 25 days holiday per year plus bank holidays
- Private healthcare with Bupa
- A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35)
- Life assurance of eight times your basic salary
- Income protection

We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations.

The skills and experience you will have

Minimum
- Experience working in the UK retail investment market, involving regular interaction with investment platforms services
- Some experience with the product and propositional offerings at an investment platform and risk management frameworks
- Experience of interpreting and presenting complex information or data to senior stakeholders

Essential
- Ability to communicate key messages effectively and explain complex issues clearly and concisely
- Experience building effective working relationships to support the delivery of objectives across a range of diverse stakeholders
- Capability to use judgement to make sensible and timely decisions when full information may not be available
- Experience of using data to spot trends and provide insight to numerous internal stakeholders at all levels
- Able to effectively manage different priorities, which may change at short notice
- Willingness to learn, develop and take on new responsibilities, quickly filling gaps in your understanding and escalating matters when appropriate.
- An understanding of the FCA’s approach to supervision
- Knowledge and experience of the broader FCA regulatory framework, project management and Agile principles

About the FCA

The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our

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