Housing & Homelessness Support Assistant

3 weeks ago


Newham, United Kingdom Service Care Full time

**JOB TITLE**:Housing & Homelessness Support Assistant
**LOCATION**:Newham
**CONTRACT TYPE**:Temp
**WEEKLY HOURS**:36 Hours
**WORK PATTERN**:Mon-Fri 9am-5:15pm

**JOB SUMMARY**:
**RESPONSIBILTIES**:

- To administer the registration and allocation of statutory reviews to Reviews Officers, including the issuing Notifications using standard templates developed by the Service. To provide an effective, customer-friendly and efficient service to clients presenting with housing problems, communicating agreed messages to help them keep their current home or new, suitable accommodation.

**EXPERIENCE**:

- Experience of working within a pressurised and high-profile office environment, supporting a wider team and ensuring the provision a quality customer care.
- Experience of dealing with a diverse and vulnerable clientele, understanding of the value of achieving performance targets in order to meet the wider departmental objectives.
- Experience of providing high levels of customer care. Ability to follow processes, procedures and policy, with a good eye for detail and accurate recording.
- Experience of using a wide range of IT systems, including databases, spreadsheets and word documents.

**Also, will be required to go through an enhanced DBS check.**

**Mon-Fri**
**Temp**
**Full Time



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