Income Officer

2 months ago

York, United Kingdom City of York Council Full time

Join part of an exciting team at the City of York Council as we’re expanding the service to meet demands.

We are looking for enthusiastic, outgoing and committed individuals to join our Income Team.

The role will also have a focus on visiting new developments and newly built properties in York in order to maximise collection rates in an effective and efficient way

As a great communicator, you’ll enjoy dealing with and resolving customer enquiries in a polite and professional manner, in what can occasionally be challenging circumstances. You will be responsible for managing an allocated workload using your time effectively to ensure as a team collection for the council is maximised.

The COVID-19 pandemic has shown the vast majority of our work can be done remotely, and that staff enjoy having the extra flexibility.

The role is for Hybrid workers which are predominantly working from home, however, there would be an occasional requirement to attend the workplace depending on the service requirements.

At the moment due to the impact of the ongoing COVID-19 pandemic, some of our staff are working remotely from home but a return to a combination of working remotely and physically from the Council’s offices is anticipated in the near future.

As a new starter, your contractual location will be the designated council office for your team. Your working arrangements will vary according to your service and role, and the current Government guidance. For many roles, there will be more opportunities in the future for remote and hybrid working. However, this comes with the expectation that, as workplaces open up, there is likely to be an ongoing and occasional requirement to attend the workplace.

As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2: Can express him/herself spontaneously at length with a natural conversational flow, avoiding or backtracking around any difficulty so smoothly that the person with whom they are conversing is hardly aware of it.

The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings

Closing date: 16 March 2023 at 12 midnight

Interview date:TBC

  • Income Officer

    1 month ago

    York, United Kingdom City of York Council Full time

    We are WorkwithYork and we are working with our client to find an Income Officer. This is a full time, temporary assignment for 3 months Monday - Friday, partly working from home and the office based in York City Centre. The pay rate is £11.77 per hour. The role involves: - Inputting invoices - Reconciling financial accounts - Amending customer weekly...

  • Income Officer

    1 month ago

    York, United Kingdom Work with York Full time

    **Location**: York City Centre - **Type of Work**:Temporary - **Hours**: Full Time - **Salary**: 11.77 per hour - **Start date**: 06/04/2023 - **Duration**: 3 months temporary assignment We are WorkwithYork and we are working with our client to find an Income Officer. This is a full time, temporary assignment for 3 months Monday - Friday, partly working...

  • Finance Income Officer

    3 weeks ago

    York, United Kingdom One to One Recruitment Full time

    **The role of Finance Income Officer includes**: - Processing ledger transactions including cash handling and banking, invoices and income reconciliation, rents and reconciliations. - First line review point for ensuring income collection and billing processes have the necessary audit controls in place and monitor and report associated risks. - Processing...

  • Housing Income Management Officer

    1 week ago

    York, United Kingdom City of York Council Full time

    WorkwithYork are recruiting Housing Income Management Officers for a local authority client. The role is for 3 months and will involve working within a busy and fast paced housing department in York. This is a temporary, full time role (37 hours per week Monday to Friday) on a hybrid basis, but you will be expected to work regularly in the central York...

  • Housing Income Management Officer

    1 week ago

    York, United Kingdom Work with York Full time

    **Location**: York City Centre - **Type of Work**:Temporary - **Hours**: Full Time - **Salary**: 13.59 per hour - **Start date**: 09/05/2024 - **Duration**: 3 months WorkwithYork are recruiting Housing Income Management Officers for a local authority client. The role is for 3 months and will involve working within a busy and fast paced housing department in...

  • Income Officer

    7 days ago

    York, United Kingdom City of York Council Full time

    Be part of our Customer Accounts Team (Accounts Receivable). Responsible for collecting income for all Council Departments (not including CTAX and Business Rates) for services delivered. Issuing a high volume of invoices daily, and carrying out daily reporting checks to ensure correct allocation of incoming payments. Referring overdue accounts to external...

  • Housing Income Management Officer

    3 days ago

    York, United Kingdom City of York Council Full time

    WorkwithYork are working with our local authority client to find Housing Income Management Officers to work in their busy and fast paced housing department in York. This is a full time, temporary 3-month assignment, 37 hours per week Monday to Friday on a hybrid basis. However, you'll also be expected to work regularly in the central York office, with...

  • Housing Income Management Officer

    3 days ago

    York, United Kingdom Work with York Full time

    **Location**: York City Centre - **Type of Work**:Temporary - **Hours**: Full Time - **Salary**: 13.59 - **Start date**: 12/06/2024 - **Duration**: 3 month assignment WorkwithYork are working with our local authority client to find Housing Income Management Officers to work in their busy and fast paced housing department in York. This is a full time,...

  • Finance Officer

    3 weeks ago

    York, United Kingdom York College Full time

    **Finance Officer (Sales & Income)** **Ref**: 2324/090 **Hours**: 22.5 hours per week, Monday - Friday, (39 weeks per year, 38 weeks during term time plus 1 week), working hours flexible between the period 9:30 am - 3:00 pm. **Salary**: £12,390 per annum (i.e. £22,958 pro rata per annum) plus benefits including a **Generous Occupational Pension...

  • Income Officer

    2 months ago

    York, United Kingdom City of York Council Full time

    An exciting role has become available in our busy Financial Transactions Team. You will be required to undertake a range of duties, with the key objective of supporting Adults Social Services. The role involves the processing of invoices and payments to care providers by means of direct invoice input, and file upload via the council’s provider...

  • Income Officer

    2 months ago

    York, United Kingdom City of York Council Full time

    An exciting role has become available in our busy Financial Transactions Team. You will be required to undertake a range of duties, with the key objective of supporting Adults Social Services. The role involves the processing of invoices and payments to care providers by means of direct invoice input, and file upload via the council’s provider...

  • Office Support

    1 week ago

    York, United Kingdom Reed Business Support Full time

    **Office Support** **Based north of York** **£12.24 per hour + holiday pay** - Start date: ASAP - Hours: Monday - Thursday (8:30am - 5pm), Friday (8:30am - 1:30pm) - Office based **Key responsibilities**: - Answering incoming calls from clients and members of staff in other offices - Welcoming guests to the office and signing them in and out - Opening the...

  • Office Administrator

    1 week ago

    York, United Kingdom Reed Business Support Full time

    **Office Administrator** **Based north of York** **£12.24 per hour + holiday pay** - Start date: ASAP - Hours: Monday - Thursday (8:30am - 5pm), Friday (8:30am - 1:30pm) - Office based **Key responsibilities**: - Answering incoming calls from clients and members of staff in other offices - Welcoming guests to the office and signing them in and out -...

  • Finance Officer

    1 month ago

    York, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    We are looking for a Full Time Permanent Finance Officer for our Accounts Receivable team based at Tribune House, York. The Finance Officer will be responsible for the raising of invoices and the coding and posting of cash receipts for the Trust to ensure that the Trust receives and correctly accounts for all its income. To provide assistance and advice to...

  • Customer Support Officer

    3 days ago

    York, United Kingdom City of York Council Full time

    We are WorkwithYork and we are working with our client to find a Customer Support Officer. This is a full time temporary assignment until the end of June potentially longer based in York City Centre. The hours are Monday - Friday and the pay rate is £11.77 per hour. This role involves: - Managing mailboxes - Handling incoming and outgoing customer...

  • Customer Support Officer

    2 months ago

    York, United Kingdom City of York Council Full time

    We are WorkwithYork and we are working with our client to find a Customer Support Officer. This is a full time temporary assignment until the end of March 2023, based in York City Centre. The hours are Monday - Friday and the pay rate is £11.77 per hour. **This role involves**: - Managing mailboxes - Handling incoming and outgoing customer calls -...

  • Office Administration Assistant

    2 months ago

    York, United Kingdom Edwards & Pearce Full time

    Office Administration Assistant **Salary**: £Competitive Benefits: Pension, Employee Assistance Programme Location: York Our client, a well-respected professional services firm is looking to recruit an Office Administration Assistant to the team. This role will provide admin support to various departments throughout the organisation. Our client offers a...

  • Customer Support Officer

    1 month ago

    York, United Kingdom City of York Council Full time

    We are WorkwithYork and we are working with our client to find a Customer Support Officer. This is a full time (Monday-Friday), temporary assignment running for two months, with the opportunity to go permanent. The role is based just outside of York City Centre. The pay rate is £12.77 per hour. This role involves: - Managing mailboxes - Handling...

  • Office Administrator

    5 days ago

    York, United Kingdom The Shambles Sausage & Pie Company Full time

    **About us** The job is onsite in our Pocklington Office. The role involves - Reception duties answering incoming calls - Managing our inbox and liaising confidently with customers with regards to their event - Following up phone calls and contacts as appropriate. - Managing event files - Preparing customer invoices - Organising and coordinating events...

  • Customer Support Officer

    1 month ago

    York, United Kingdom City of York Council Full time

    We are WorkwithYork and we are working with our client to find a Customer Support Officer. This is a full time temporary assignment until the end of November, potentially longer, with the opportunity to go permanent. The role is based just outside of York City Centre. The hours are Monday - Friday and the pay rate is £11.77 per hour. This role...