Customer Service Assistant

3 months ago


Eastbourne, United Kingdom Ontrak Recruitment Full time

**Train Dispatchers Required - Immediate Starts Available**

Ontrak Recruitment & Training are currently seeking committed and outgoing applicants to join our valued and long-standing clients on the Railways. Competitive rates of pay and a great opportunity to kick start your career within the railway.

**Job Role**:Train Dispatcher

**Location: Eastbourne Station (BN21 3QJ)**

**Shifts**:You will be required to be flexible for shifts Monday to Sunday, shifts will vary between 4-12hrs per day and rostered weekly.

**Pay rate: £12.67 - 16.47 per hour**

**What makes working for Ontrak so good?**

We pay for your training You will receive customer service training, provided by experienced railway trainers. You will also have a dedicated member of our staff to work closely with you throughout your career with us.

**What does a train dispatcher do?**
- Work alongside the dispatch team in making sure that trains depart from the station safely and on time.
- Always provide an impeccable customer service experience to customers and passengers.
- Be the face of the company by wearing the correct uniform and ID always.
- Carry out Bus Liaison duties during engineering works.
- Ensure that the safety of others and the area around them is clear from obstruction.
- Report any anti-social behaviour with little disruption to other passengers as per the Railway Byelaws.

**Essential Requirements**
- You must hold valid ID to work in the UK and have a full national insurance number.
- You will be required to pass a drug and alcohol screening
- You must be outgoing, confident and be able to make station announcements
- Pass a Listening and Concentration Assessment in our head office (Greenwich, London)
- Available to complete a 6 day paid training course including theory and practical assessment held in our head office (Greenwich, London)

**ALL OUR ROLES ARE BASED WORKING IN A RAILWAY ENVIRONMENT, THESE ARE CLASSED AS 'SAFETY CRITICAL' THEREFORE YOU MUST BE COMFORTABLE AND ABLE TO DO SO.**

**THIS ROLE MAY INCLUDE BUT IS NOT LIMITED TO**:

- **Passenger Ramp Assistance (ramps weigh up to 15kg therefore you must be comfortable lifting and deploying these)**:

- **Passenger Luggage Assistance**:

- **Station announcements using radios or loud halers**:

- **Working on station platforms amongst crowds**

**Job Types**: Full-time, Temporary contract

**Salary**: £12.67-£16.47 per hour

**Benefits**:

- Free or subsidised travel

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Application question(s):

- Do you live within a one hour commute of Eastbourne Station?

Work Location: In person



  • Eastbourne, United Kingdom B&M Retail Full time

    We are currently recruiting for Customer Service Assistants to join us at our store in Sovereign Harbour Retail Park, Eastbourne! We are looking for Store Colleagues to join us on a temporary basis & support our busy Christmas period! These are temporary part-time positions with 12 hours per week guaranteed. We offer various, flexible shift patterns...


  • Eastbourne, United Kingdom Ontrak Recruitment Full time

    **Train Dispatchers Required - Immediate Starts Available!** Ontrak Recruitment & Training are currently seeking committed and outgoing applicants to join our valued and long-standing clients on the Railways. Competitive rates of pay and a great opportunity to kick start your career within the railway. **Job Role**:Train Dispatcher **Location: Eastbourne...


  • Eastbourne, United Kingdom Esso-Nisa Express Old Town Eastbourne Full time

    _**Esso - Nisa Local, Old Town, Eastbourne.**_ - **Retail Customer Service Assistant - Part Time - £10.50 per hour.**_ - **Due to licensing laws you must be 18+ years old to apply.**_ Our team in our freshly refurbished store are looking for a dynamic, hard working person to join the team on a full time basis with overtime when needed. -...


  • Eastbourne, United Kingdom Brewers Decorator Centres Full time

    **French Speaking Customer Service Assistant** **Eastbourne, East Sussex** **Full Time - 39 hours per week** **Monday to Friday between 8am - 5.30pm** **Competitive salary plus pension and benefits package.** We have a fantastic opportunity for a French speaking Customer Service Assistant to join our Wallpaperdirect Customer Service Team based in...

  • Customer Service

    3 months ago


    Eastbourne, United Kingdom First Recruitment Services Full time

    **Position: **Customer Account Manager - **Salary**:  £24k to £27k - **Location**: Eastbourne (office based) - **Hours: ** Full time, Monday to Friday, 8am to 5pm Monday to Thursday, 8am to 4pm Friday - **Benefits: Career progression, Pension, Employee Assistance Programme, on-site free parking, early finish Fridays, Christmas shut down, company...


  • Eastbourne, United Kingdom Admiral Slots - Luxury Leisure Full time

    Job Role: Customer Service Assistant Hours per week: 32 (5x shifts) Hourly rate: £11.50 Shift pattern (if applicable): Morning (8am - 4pm) and Evening (4pm - 10pm) Shift. You must be able to work a mix of these shifts. You must be fully flexible from Monday - Sunday to work a minimum of 5 shifts per week. If working between the hours of 11pm and 6am,...


  • Eastbourne, United Kingdom BM Stores Full time

    **B&M Retail are currently recruiting for Customer Service Assistants to join our brand new team for our store opening in **Sovereign Harbour Retail Park, Eastbourne**! These are **part-time positions** working in our Customer Service, Replenishment and Shop Floor departments.** We are one of the UK’s fastest growing retailers and, with our ongoing...


  • Eastbourne, East Sussex, United Kingdom WH Smith Retail Holdings Limited Full time

    {"title": "Counter Assistant Role", "description": "About the RoleWe are seeking a skilled Counter Assistant to join our team at WHSmith. As a Counter Assistant, you will provide exceptional customer service to our customers, ensuring they have a positive experience in our store.Key ResponsibilitiesDeliver outstanding customer service to all customers,...


  • Eastbourne, East Sussex, United Kingdom WH Smith Retail Holdings Limited Full time

    {"title": "Counter Assistant Role", "description": "About the RoleWe are seeking a skilled Counter Assistant to join our team at WHSmith. As a Counter Assistant, you will provide exceptional customer service to our customers, ensuring they have a positive experience in our store.Key ResponsibilitiesDeliver outstanding customer service to all customers,...


  • Eastbourne, East Sussex, United Kingdom WH Smith Retail Holdings Limited Full time

    {"title": "Counter Assistant Role", "description": "About the RoleWe are seeking a skilled Counter Assistant to join our team at WHSmith. As a Counter Assistant, you will provide exceptional customer service to our customers, ensuring they have a positive experience in our store.Key ResponsibilitiesDeliver outstanding customer service to all customers,...


  • Eastbourne, East Sussex, United Kingdom WH Smith Retail Holdings Limited Full time

    {"title": "Counter Assistant Role", "description": "About the RoleWe are seeking a skilled Counter Assistant to join our team at WHSmith. As a Counter Assistant, you will provide exceptional customer service to our customers, ensuring they have a positive experience in our store.Key ResponsibilitiesDeliver outstanding customer service to all customers,...


  • Eastbourne, East Sussex, United Kingdom Southern Co-op Full time

    About the RoleWe're seeking a Customer Service Assistant to join our team at Southern Co-op. As a key member of our retail store team, you'll play a vital role in delivering exceptional customer service and contributing to the success of our business.Key ResponsibilitiesProvide excellent customer service, responding to queries and requests in a friendly and...


  • Eastbourne, East Sussex, United Kingdom Southern Co-op Full time

    About the RoleWe're seeking a Customer Service Assistant to join our team at Southern Co-op. As a key member of our retail store team, you'll play a vital role in delivering exceptional customer service and contributing to the success of our business.Key ResponsibilitiesProvide excellent customer service, responding to queries and requests in a friendly and...


  • Eastbourne, East Sussex, United Kingdom WH Smith Retail Holdings Limited Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Counter Assistant in one of our Post Office Stores. As a Counter Assistant, you will play a vital role in providing exceptional customer service to our customers, helping them with their everyday needs and ensuring they have a positive experience in our...


  • Eastbourne, East Sussex, United Kingdom WH Smith Retail Holdings Limited Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Counter Assistant in one of our Post Office Stores. As a Counter Assistant, you will play a vital role in providing exceptional customer service to our customers, helping them with their everyday needs and ensuring they have a positive experience in our...

  • Customer Assistant

    3 months ago


    Eastbourne, United Kingdom M&S Full time

    **Summary** Service and Safety Assistant **All the details** **Work Pattern**: **Sunday - 1000-1700** **Thursday -1000-1700** **Friday-800-1500** **Saturday-1100-1800** **Key Accountabilities and Measures** - Clearly identified to provide customers with a visible presence at the beginning of their shopping journey - Confidently welcome customers to the...

  • Customer Service Agent

    4 months ago


    Eastbourne, United Kingdom Gardners Books Limited Full time

    The majority of the workload will be phone-based and talking to the public, so the enthusiastic candidates will need to communicate professionally and positively. You will use your attention to detail and customer focus to take ownership of your work, guide and assist customers, and achieve the best possible outcome.The ideal candidate will also:Achieve and...


  • Eastbourne, East Sussex, United Kingdom Sainsbury's Full time

    Role OverviewJoining the team at Sainsbury's is more than just a position in retail; it embodies our dedication to delivering exceptional service to our customers. As a member of our retail team, you will engage with customers at various points of their shopping experience, including assisting at the tills and collection counters, as well as being actively...


  • Eastbourne, East Sussex, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a talented and customer-focused individual to join our team as a Customer Advisor at Sainsbury's. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide outstanding customer service on the...


  • Eastbourne, East Sussex, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a talented and customer-focused individual to join our team as a Customer Advisor at Sainsbury's. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide outstanding customer service on the...