Customer Service

6 months ago


Eastbourne, United Kingdom First Recruitment Services Full time

**Position: **Customer Account Manager
- **Salary**:  £24k to £27k
- **Location**: Eastbourne (office based)
- **Hours: ** Full time, Monday to Friday, 8am to 5pm Monday to Thursday, 8am to 4pm Friday
- **Benefits: Career progression, Pension, Employee Assistance Programme, on-site free parking, early finish Fridays, Christmas shut down, company events**

Do you have a great telephone manner, can you easily build a good and lasting rapport with people and have exceptional customer service skills? You would be the right fit as the new **Internal Sales and Account Manager** for my client, which specialises in creative and cutting-edge technology. You don’t need technical knowledge - your engaging personality is key.

The role includes:

- Re-engaging with previous customers
- Providing **customer service** and technical advice on products (training given)
- Offering a bespoke consultative service on pricing and delivery
- Working alongside the sales team to identify potential new customers
- Growing your market knowledge and analysing purchasing trends of existing customers
- Maintaining the customer database

Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy

**Job Types**: Full-time, Permanent

Pay: £24,000.00-£27,000.00 per month

**Benefits**:

- Canteen
- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

**Experience**:

- customer service: 1 year (required)

Work Location: In person

Reference ID: PD0155



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