Customer Service
6 months ago
**Position: **Customer Account Manager
- **Salary**: £24k to £27k
- **Location**: Eastbourne (office based)
- **Hours: ** Full time, Monday to Friday, 8am to 5pm Monday to Thursday, 8am to 4pm Friday
- **Benefits: Career progression, Pension, Employee Assistance Programme, on-site free parking, early finish Fridays, Christmas shut down, company events**
Do you have a great telephone manner, can you easily build a good and lasting rapport with people and have exceptional customer service skills? You would be the right fit as the new **Internal Sales and Account Manager** for my client, which specialises in creative and cutting-edge technology. You don’t need technical knowledge - your engaging personality is key.
The role includes:
- Re-engaging with previous customers
- Providing **customer service** and technical advice on products (training given)
- Offering a bespoke consultative service on pricing and delivery
- Working alongside the sales team to identify potential new customers
- Growing your market knowledge and analysing purchasing trends of existing customers
- Maintaining the customer database
Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy
**Job Types**: Full-time, Permanent
Pay: £24,000.00-£27,000.00 per month
**Benefits**:
- Canteen
- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
**Experience**:
- customer service: 1 year (required)
Work Location: In person
Reference ID: PD0155
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