Retail Customer Service Assistant
7 months ago
_**Esso - Nisa Local, Old Town, Eastbourne.**_
- **Retail Customer Service Assistant - Part Time - £10.50 per hour.**_
- **Due to licensing laws you must be 18+ years old to apply.**_
Our team in our freshly refurbished store are looking for a dynamic, hard working person to join the team on a full time basis with overtime when needed.
- **Responsibilities**:_
- Provide excellent customer service, face to face with a friendly and professional approach.
- Authorising Fuel and Processing customer payments accurately and efficiently.
- Upsell additional products or services to customers when appropriate.
- Stock replenishment of the store & receiving deliveries.
- Keeping the inside and outside of the store clean and tidy.
- Handle customer complaints or issues in a professional and timely manner
- Follow company policies and procedures to ensure customer satisfaction
- **Bakery/Food to go**:_
We also provide a wide range of food to go products, including a hot counter with hot food offerings, you will also get fully trained within the Bakery section.
- **Skills**:_
- Strong etiquette and communication skills.
- Basic math skills for processing payments and providing accurate change.
- Organizational skills to keep track of customer orders and maintain a tidy work area.
- Ability to upsell products to increase sales revenue.
- Excellent time management skills to prioritize tasks and meet deadlines.
**Job Types**: Part-time, Permanent
**Salary**: From £10.50 per hour
**Benefits**:
- Employee discount
- Store discount
Schedule:
- Day shift
- Overtime
- Weekend availability
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Retail sales: 2 years (preferred)
- customer service: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: Esso
- Nisa Local, Old Town. Eastbourne
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