Customer Service Representative
15 hours ago
Our Company:
Moss is a leading menswear brand with a rich history of tailoring expertise.
Key Areas:- Customer Experience Delivery: Active listening, confident advice-giving, and tailored customer interactions.
- Sales Target Achievement: Seizing opportunities, contributing to business KPIs, and exceeding sales targets.
- Product Knowledge Development: Strong understanding of services, including Hire, Custom Made, Retail, Alterations, Ship from Store.
- Store Operations: Stockroom and back area housekeeping, deliveries, stock handling, and stock & cash control procedures.
- Team Collaboration: Meaningful relationships with colleagues and customers for effective brand elevation.
- Employee Discount: 70% discount across all stores.
- Team Reward Pay Scheme: Generous bonus scheme, up to 15% of gross monthly salary.
- Cycle to Work Scheme: Eco-friendly travel encouraged.
- Discounted Gym Membership with PureGym: Physical health and fitness promotion.
Estimated Salary: £30,125 - £42,500 per annum
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