Optimisation and UX Assistant

2 weeks ago

Manchester, United Kingdom Dentsu Aegis Network Full time

**Job Description**:
Role Overview

We are part of one of the world's largest digital-first, end to end media agencies, and offer CRO & UX to some of the world's top companies. We are growing our CRO department and are looking for people to lead our CRO and UX projects.

Our clients include Specsavers, Dr Martens, Honda, Pets at Home, People’s Postcode Lottery, Jurys Inn and more.

You will be part of a close-knit team of specialists that work together to create customer focused strategies to improve our clients’ website experiences.

Please be aware that this is an early careers role and therefore no experience is required as training will be provided.

Whether you have an interest or background in CRO and A/B testing, User Research, UX Design, Ecommerce trading, Digital Marketing or Data analysis, if you want to gain experience working for a leading agency and super-charge your career then please don’t hesitate to apply.

Key Accountabilities

As a Conversion Optimisation Assistant, your focus will be:
Assist in delivering our conversion optimisation programmes, supporting the wider team

Support on the end-to-end delivery of experimentation for our clients, that will improve performance for our clients. This could be through A/B testing, a page/journey redesign, optimising the acquisition journey, site speed optimisation, or any alternatives we deem relevant.

Work with the wider team to generate ideas on how to optimise our client websites using insights from data, research and prior activity.

Learn how to use our UX tools to gather insights on client websites and their customers

Monitor live A/B tests and websites through data and sessions recordings, and communicate findings with the wider team

This is a great opportunity to collaborate with other members of the team including other Strategists, Data Analysts, UX Researchers, Designers and Developers. Sharing ideas with other experts provides the best results and enables your professional development in a way not available anywhere else.

Passionate about customer behaviour, optimising online experiences or an interest in wider digital marketing activity

Knowledge of digital marketing, CRO, UX or website management,

The ability to action multiple briefs at the same time, delivering them to the required level of quality and within deadlines

Ability to work collaboratively within a team of professionals, for example strategists, designers, developers, researchers and web analysts

Good communication skills, having the confidence to share your thoughts and ideas in a clear and concise manner

Desire to continually learn and develop, either through guidance from the senior team, or making the most of the many training opportunities available at Dentsu

Nice to have:
Experience of using web analytics tools such as Google Analytics and Adobe Analytics

Capability to analyse data and uncover insights and trends

Experience with research methodologies such as polls/surveys, remote research, moderated research, guerrilla research, customer interviews etc.

Knowledge of website management, either ecommerce trading, content creation or lead generation

Awareness of UX design principles

Why us?

Every year we conduct an employee survey and consistently score excellently for Management, Respect, Innovation, Team, Empowerment, Customer focus and Valued Input

We structure our accounts and teams in a way that allows everyone to work side by side with senior members of the team meaning you have hands-on training, as well as a safe environment to develop your skills.

Our team is made up of experts across CRO and UX, giving you the opportunity to learn from the best in the business

We are committed to your professional development, providing you with fortnightly 1-2-1s with your Manager, and a clear career progression plan. including pay and promotion reviews every 6 months.

As part of the Dentsu Network, we work closely with the other specialist agencies to service our clients (Creative, Media, Digital etc). This provides a wealth of opportunities to learn about other areas of online and offline marketing

Dentsu offers leading mentoring programmes and provide management and leadership training alongside other development topics

We are a member of the Baymard Institute, and provide our team with certified training courses on all things UX

We are Europe's leading partner of UX insights tool Contentsquare. You will receive certified training on how to use this enterprise experience analytics platform

We have regular social events as a team and have a brilliant team dynamic

Flexible working environment, including remote working and flexible working hours. This will continue after any lockdowns have been lifted

About dentsu international

Working with us

Joining dentsu international, you’ll join a team of 48,000 people. It’s an opportunity to produce career-defining work. Along the way, you’ll team up with inspiring colleagues and encounter a r

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