User Researcher Designer

4 weeks ago

Manchester, United Kingdom Ocean Finance Full time

At Ocean, we’re on a mission to become the UK’s leading credit platform for people not served by the mainstream, helping them improve their financial wellbeing over their lifetime. We do this by helping our customers make informed decisions and access personal finance products.
As our new UX Designer , you’ll bring your enthusiasm and passion for finding and solving user problems using quant and qual insights, day in, day out.
You’ll be an expert at what you do and know exactly how to use your skills to create simple, creative, and intuitively user-friendly designs and ideas. This is a new position for an energetic, passionate, and analytical UX designer to join our team. You will help build and execute the existing strategy focused on designing from data and research insights. You are passionate about UX, love thinking big and have a solid understanding of using data and research to inform your design decisions. You are also deeply passionate about delivering the highest quality results. The successful candidate will play a key role in helping embed UX and user research on the secured loan product team.
You must be able to demonstrate excellent knowledge of UX/UI design, qualitative/ quantitative research, and accessibility standards. You will be reporting to the Head of Design & UX and work from our Manchesteroffice at Think Park2/3 times a week with our multi-disciplined team.
Work within diverse multi-disciplined teams to design services that meet our user's needs.
Designing to outcomes that improve users’ lives and help define what done looks like.
Use UX metrics to help measure the user experience and outcomes set.
Participate in research to help us understand user problems.
Creating conceptual designs and intuitive user experiences.
Contribute to the weekly design community of practice.
Help create and evolve the Ocean design system.
Contribute to design critiques to help improve our ideas and concepts at Ocean.
Work closely with the development teams to ensure flawless implementation and apply best practices.
You’re an advocate for accessibility and web standards.
Minimum of 3 years UX experience.
Possess a strong sense of urgency, and relentless commitment to quality.
Have a passion for UX & user research with an enthusiasm for learning.
Experience working in agile multi-disciplined teams.
Excellent ability to make evidence-based design decisions informed by research and data insights.
In-depth understanding of how to do competitor analysis to turn into powerful creative solutions.
Creative designer with a strong eye for detail.
Use your experience to call on the right UX technique at the right time.
Able to engage team members within the UX process.
Worked with design systems and are familiar with Figma and prototyping.
Pay you competitively and review your salary every year
Help you plan for life after work with our pension scheme
Take care of your health with eye test vouchers, Ocean Health Plan and our employee assistance programme
Plant a tree with our partner Just One Tree when you start and for every year you are with us
Give you 25 days holiday (to start with), as well as local public holidays and a day off on your birthday
Support you with training, mentoring and anything else you need to further your development and hit your career goals
Invite you to regular online and in-person team socials, as well as the occasional team retreat somewhere exotic
Help you help others with optional “community” days for volunteering
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