Sales Support

4 weeks ago


Saffron Walden, United Kingdom Charles River Laboratories Full time

For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

**Job Summary**:

- Delivers high level Value Propositions to customers. Works closely with Account Managers to help close deals and deliver on revenue goals and partners with Product Management to support market analysis, product development and training. Delivers high level industry and product expertise to assist Account Management teams in sales process. Provides technical leadership and direction. Tailors messages to customer scenarios to convey impactful stories._

We are seeking an experienced Business Development Manager to support our growing Biologics business located in South Korea

**Responsibilities**
- Work closely with both the specialist sales staff and management teams to increase market share of both in-house and outsourced revenue spend at assigned accounts
- With direction from management, generate account-specific sales strategies to sell all company products and services
- Work with management to prepare and provide accurate account forecasts for assigned accounts/territories throughout the year to track achievements versus goals
- Develop and qualify account leads through frequent customer contact and prospecting
- Gather data on potential customers in their designated geographic region
- Build relationships with customers to influence the acceptance and use of company products and services
- Communicate available product and services and inform customers of new products and services in a timely manner
- Handle initial inquiries and qualify all prospective opportunities. Identify drug development business model at these accounts and effectively communicate the value proposition of the company's products and services
- Work closely with the specialist sales staff to ensure that the customer has a cohesive and responsive team throughout the sales process
- Work with management to prepare and implement a comprehensive territory management plan to indicate target opportunities, potential new accounts, expansion of existing accounts and an analysis of competitor accounts
- Gather data on marketing trends and competitive products and pricing
- Utilize CRM to capture customer information
- Complete all required sales documentation in a timely manner
- Participate in sales meetings and trade shows as required
- Share customer problems/concerns with all appropriate departments for quality resolution
- Perform all other related duties as assigned

**Requirements**:

- Bachelor's degree (B.A./ B.S.) or equivalent in life sciences, sales or related discipline. Preferably Master's degree in field of Biology
- Minimum 5 years' experience in life science industry
- An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above
- Excellent leadership and communication skills with a demonstrated ability to negotiate and influence at the highest organizational levels
- Social adaptability, cultural fluency, respect for other customs and practices

**About Biologics Testing Solutions**

With more than 50 years of experience and proven regulatory expertise, the Charles River Biologics group can address challenging projects for biotechnology and pharmaceutical companies worldwide. Offering a variety of services such as contamination and impurity testing, protein characterization, bioassays, viral clearance studies and stability and lot release programs, we support clients throughout the biologic development cycle, from the establishment and characterization of cell banks through preclinical and clinical studies to marketed products. Whether clients need stand-alone services, a unique package of testing, or insourced support, our Biologics group can create a custom solution to suit their needs. Each year more than 20,000 biologic testing reports are sent each and over 200 licenses products are supported by our biologics testing solutions team.



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